Venue Manager

3 days ago

Broadbeach, Australia The Loose Moose & Roosevelt Lounge Full time

**About Us**
The Loose Moose and Roosevelt Lounge are two unique experiences operating within the same venue space, both proudly part of the award-winning Gennari Group, home to some of the Gold Coast’s most iconic dining and entertainment destinations. With a portfolio of eight curated venues, the Group delivers more than just dining, we create immersive experiences, blending extraordinary cuisine, bespoke service and unforgettable atmospheres.

The Loose Moose, a vibrant Tap & Grill House, serving the best burgers, ribs, wings, craft beer and whiskey in Broadbeach. With 25 craft beers on tap, over 160 whiskeys from around the world and a buzzing atmosphere, it redefines casual dining with bold flavours and unforgettable experiences. Just steps away, the Roosevelt Lounge offers a glamorous, late-night cocktail lounge experience with premium drinks and entertainment. Together, they provide the best of both worlds, bold, playful dining at The Moose and refined, sophisticated evenings at Roosevelt.

**The Role**
This is a career-defining senior leadership opportunity. You’ll oversee both venues, working closely with shareholders and the Gennari Group operations team to deliver operational excellence, financial performance, and world-class guest experiences. You’ll lead and mentor Venue Managers, set standards across service and culture and ensure both venues remain Gold Coast icons.

**Key Responsibilities**
- Lead, mentor and develop venue teams
- Oversee operations, ensuring seamless service and compliance
- Manage budgets, forecasting and financial success in line with KPI’s
- Drive guest experience to consistently exceed expectations
- Partner with marketing to deliver events and campaigns
- Identify opportunities for innovation and growth

**About You**
- Proven experience (5+ years) in senior hospitality management roles
- Flexible availability across nights, weekends and holidays
- RSA, RMLV and Food Handling Certificate are essential requirements.
- Previous experience using modern reservation and guest management systems is highly desirable.
- Proven track record of delivering results in fast-paced venues
- Skilled in leading and creating high-performing teams
- Excellent communication, organisation and problem-solving skills

**Why Join Us?**
- Be part of the award-winning Gennari Group, working alongside a dynamic operations team
- Lead two of Broadbeach’s most high-profile venues, putting you at the heart of the Gold Coast’s hospitality scene
- Attractive salary + staff benefits

**Job Types**: Full-time, Permanent

Pay: $85,000.00 - $110,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance

Work Authorisation:

- Australia (required)

Work Location: In person

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