Quality Assurance Advisor

Everything we do at Krispy Kreme is about connecting people to moments of shared joy. It is in our DNA and is what makes Krispy Kreme a sweet place to work. We cultivate a culture where our peeps can be proud to be who they are, and their uniqueness is celebrated by their peers. At Krispy Kreme, everyone can shine and flourish in their very own wonderfully original way.

**The Role**
This position will be responsible for ensuring that Krispy Kreme is delivering a first-class experience by exceeding expected Food Safe and Quality standards and brand standards.

The Quality Assurance Advisor (QA) will play a key part in assisting the QHSE Manager in maintaining the highest possible Quality Management program. Overall responsibility of this production-based role is to manage total Quality Control activities & provide guidance to manufacturing, retail and all food customer touch points across Australian and New Zealand.

The role will work cross functionally across a broad range of both internal and external stakeholders. The predominate focus of this role will be the safety of our food and ultimately customers and brand. This will be achieved through the continuous development and implementation of iterative process, leading too and driving food safety awareness within related operations. These processes and practices will be in line with regulative and related authorities and agencies.

The role is also responsible for assisting Field based operations team in completing all verification activities related to HACCP, HACCP Prerequisite Programs, GMP and Customer standards.

The QA Advisor will work with the product development team to support and advise direction with new innovation to ensure that Krispy Kreme ANZ maintains its high-level Quality Standards.

Working for Krispy Kreme means being part of the magic. It means being a key part of our success.

In this sweet role you will know you are successful in your role when:
- Training and coaching of operators and team leaders to drive the ownership and accountability by teams to ensure that all product and process control requirements comply to Krispy Kreme brand standards.
- Supporting Site Leader and Management team with Quality Leadership and guidance to ensure Quality fit for purpose products are manufactured, driving Quality culture on Site.
- HACCP and Quality audit programs are maintained with highest standards delivered.
- Krispy Kreme Food Safety programs within retail and manufacturing are updated and maintained to the highest standard, with a continual improvement mindset.
- There is an effective collaborative approach displayed at all touchpoints and internal interactions to the cross functional role of QA Advisor
- Frequent feedback and reports are provided to the QHSE Manager and other Senior Management team on standards identifying areas of improvement utilizing trend data.
- QA and Food Safety programs can be conducted in a timely manner across the entire business in response to organizational and individual needs.
- You stay grounded and are true to yourself. Afterall, everyone at Krispy Kreme is an Original

**What you can bring to the team**

We firmly believe in hiring for cultural contribution and training for skills, however there are some things we need from you:
- Ability to operate and influence at all levels.
- Team player with a collaborative approach, ability to receive and provide feedback.
- Positive attitude, self-motivated & committed with the ability to work autonomously managing time effectively to deliver on business objectives.
- Excellent analytical skills with the ability to use initiative to problem solve and make decisions.
- Strong communication and presentation skills, ability to articulate clearly (verbal and non-verbal communication).
- Computer literate, Microsoft Word, Excel, Power Point.
- Demonstrated passion to work in a high achievement, sales focused, outcome driven team.
- Strong customer and quality orientation with knowledge of relevant food quality, regulatory compliance and audit standards.
- High attention to detail.
- High level problem solving and decision-making abilities.
- A commitment to working with a culturally diverse workforce.
- Integrity and a commitment to ethical operations.
- Confidence, passion and enthusiasm about the customer experience and the Krispy Kreme Brand.

**Education**- Tertiary qualifications in Food Technology, Food Science, or a related technical discipline
- Other training such as: Internal Auditing, Formal HACCP Training, Allergen Management & GFSI

**Experience**- Minimum of 1 - 3 years’ experience in a similar role
- Experience within bakery manufacturing company
- Over 2 years’ Experience and knowledge in Quality Systems, implementation of HACCP requirements
- Excellent knowledge in GMP- Best Practice
- Experience in auditing, Food Safety and QMS

**Every day at Krispy Kreme is filled with little moments that have big possibilities