Receptionist & Office Assistant, Operations

3 days ago

Melbourne, Australia Development Victoria Full time

Location: Melbourne | CBD

Job type: Full time - Flexible

Organisation: Development Victoria

**Salary**: Salary not specified

Occupation: Administration/Secretarial

Reference: 734

**About Us**

At Development Victoria, we create places for people.

We’re a government agency partnering with industry and communities to transform ambitious ideas into reality.
We balance community needs with commercial discipline - and our experience shows that sustainable, liveable places deliver the best long-term return for all.
Together, we deliver places that make a genuine difference to the people of Victoria.

**Your New Role**

Reporting to the Facilities Manager, the Receptionist & Office Assistant will provide professional, friendly, and efficient corporate front desk service to both internal and external stakeholders. They will also deliver seamless and effective office administration support, ensuring the smooth operation of our Exhibition Street office.

**Core Accountabilities**
- Manage phone and face-to-face inquiries at Development Victoria’s front desk.
- Answer incoming calls and enter sales leads into CRM database
- Greet visitors, ensuring sign-in and directing them to appropriate staff.
- Research and provide information about developments to stakeholders.
- Assist with meeting room bookings and resolve facility requests.
- Distribute newspapers, facsimiles, stationery, and manage shredder bins.
- Organise reception relief and train temporary staff.
- Maintain reception handbook and order catering for internal events.
- Manage internal mail bags, locker system, and prepare monthly reports.
- Review suppliers, maintain service catalogue, and assist with new hire inductions.
- Coordinate monthly office management reports and support event coordination.
- Code invoices, raise purchase orders, and manage petty cash reconciliation.

**Desired Skills and Experience**:
**About You**
- Committed to delivering high-quality outcomes for clients/customers.
- Certificate III or higher qualification in Business, Administration, Property, or relevant discipline (desirable)
- Experience working in a corporate reception/front desk role.
- Experience providing administrative support.
- Experience with an electronic document management system (e.g., TRIM).

**Employee Benefits**
- We drive strong collaboration and support our teams to work virtually and flexibly.
- Professional development opportunities available including;
- Study support
- Mentoring programs
- Opportunity to participate in cross functional working groups that drive diversity and inclusion and sustainability initiatives.
- Novated leasing
- Purchase leave
- Paid parental leave
- Technology salary sacrifice
- Employee referral bonuses
- Health & Wellbeing initiatives such as EAP and mental health and wellbeing leave
- Access to group life & group salary continuance insurance
- Modern onsite facilities

**Application Process**

**We respectfully request no agency approaches. We will not be responsible for any fees related to unsolicited resumes being sent to anyone here in our business.

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