UX Researcher/designer
5 days ago
**Job Details**:
**Location**
Canberra
**Salary**
Negotiable
**Job Type**
Contract
**Ref**
BBBH99764_1678936083
**Contact**
Yvonne Yang
**Posted**
about 5 hours ago
- **Must be an Australian Citizen to apply**:
- ** Canberra located with hybrid work arrangements available**
***
**About the role**
You'll be a part of a multi-disciplinary Customer Experience Design team that builds world class government digital services. Through your work you will have the opportunity to improve the user experience for millions of Australian citizens.
**About You**
- Proven experience in user research for large digital projects
- Ability to lead and deliver user research engagements from end-to-end in a team environment
- Experience using both qualitative and quantitative methods will be required
- Champion of User Centred Design (UCD) and the DTA's Digital Service Standard (DSS)
- Experience in using metrics and user feedback to improve digital products and services.
- Knowledge of Design Thinking methodologies and ability to use them alongside your team to deliver on projects
- Strong presentation/facilitation skills and the ability to articulate and present solutions, ideas and recommendations
- Exceptional communication, organisational and interpersonal skills
- Ability to work in a fast-paced environment, handling and coordinating multiple pieces of work
- Ability to work collaboratively as part of an Agile team and participate in Agile ceremonies
- Ability to support the delivery of all work in the Customer Experience Design team, not just research related components.
- Ability to have a growth mindset and skill share with others
**To Apply
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