UX Researcher/designer

5 days ago


Canberra, Australia Talent International Full time

**Job Details**:
**Location**

Canberra

**Salary**

Negotiable

**Job Type**

Contract

**Ref**

BBBH99764_1678936083

**Contact**

Yvonne Yang

**Posted**

about 5 hours ago
- **Must be an Australian Citizen to apply**:

- ** Canberra located with hybrid work arrangements available**

***

**About the role**

You'll be a part of a multi-disciplinary Customer Experience Design team that builds world class government digital services. Through your work you will have the opportunity to improve the user experience for millions of Australian citizens.

**About You**
- Proven experience in user research for large digital projects
- Ability to lead and deliver user research engagements from end-to-end in a team environment
- Experience using both qualitative and quantitative methods will be required
- Champion of User Centred Design (UCD) and the DTA's Digital Service Standard (DSS)
- Experience in using metrics and user feedback to improve digital products and services.
- Knowledge of Design Thinking methodologies and ability to use them alongside your team to deliver on projects
- Strong presentation/facilitation skills and the ability to articulate and present solutions, ideas and recommendations
- Exceptional communication, organisational and interpersonal skills
- Ability to work in a fast-paced environment, handling and coordinating multiple pieces of work
- Ability to work collaboratively as part of an Agile team and participate in Agile ceremonies
- Ability to support the delivery of all work in the Customer Experience Design team, not just research related components.
- Ability to have a growth mindset and skill share with others

**To Apply



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