UX/UI Designer, Act, 12 Months

4 days ago

Canberra, Australia Infopeople Full time

UX/UI Designer
- ACT
- 12 Months

The role will have a strong UX focus that reflects community-centred service delivery and will champion the accessibility, usability and consistent design of UI concepts across the organisation.

**Objectives of this Role**
- Work in multi-disciplinary teams leading UX and UI design processes from project inception to delivery, which provide forward thinking solutions that increase efficiency, productivity and the citizen service experience.
- Engage with users from across business units, systems and external stakeholders (e.g., the community) to redesign business processes, service journey experiences and UI design.
- Create fit for purpose documentation to meet all levels of leadership that define the UX and UI specifications and showcases the end-to-end service experience - across people, process and technology.
- Perform, evaluate, and communicate thorough quality assurance at every stage of service design iteration and systems development to ensure the deliverable aligns to the defined intent and outcome.

**Key Responsibilities**:

- Engage with stakeholders across government to develop design documentation in a collaborative way, communicating effectively and efficiently with technical, business, managerial, and executive teams. This may include facilitating workshops, and leading co-design design/user testing activities with internal stakeholders and the community.
- Develop and iterate user journeys, UX and UI designs, concepts, prototypes and wireframes that build out high-resolution mock-ups of screens and user flows, ready for development.
- Evaluate, analyse, and communicate user requirements on a continuing basis, including the delivery status reports to all appropriate parties.
- Author and update design documentation, with supporting evidence inclusive of user research where applicable.

**Key Requirements**:

- Experience with large size and scale change initiatives across people, process and technology.
- Ability to develop relationships with partners for optimized solutions.
- 2+ years of experience in UX/UI design in a service delivery context with knowledge of the full UX design process from research, definition, ideation, prototyping, testing and iterating.
- Proficiency with a range of UX/UI design tools (e.g., Figma, Miro, Adobe InDesign).
- Excellent communicator with the ability to translate data into actionable requirements, and possesses advanced written and spoken capabilities.
- Strong team working abilities and enjoy collaborating with others.
- Knowledge of waterfall / agile delivery methodologies.

**If this sounds like you**:
**Infopeople - Ray Padis

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