Casual Guest Service Agent

2 days ago

Melbourne, Australia The Great Southern Hotel Full time

**The Great Southern Hotel Melbourne (GSH-Melbourne)** is a busy hotel located in the heart of Melbourne’s CBD, offering 274 rooms. The hotel is in the perfect location for both the tourist and business client alike, located within extremely close proximity to all the wonderful Melbourne attractions including the Crown Casino, Southern Cross station, New Quay, Melbourne Exhibition and Convention Centre, Marvel Stadium and much more. We are currently seeking an experienced and well
- presented individual to join our fast-paced Front Office team in the casual position of Guest Service Agent.

**About the role**:
**As our **Guest Service Agent**, your responsibilities will include**:

- Ensuring smooth check-in and check-out of guests in a timely manner
- Delivering prompt and efficient service when attending to a variety of guest requests
- Effectively communicating with all departments of the hotel to ensure customer satisfaction and operational requirements are achieved
- Answering calls in a professional manner
- Informing guests of all facilities and services in the hotel

**About you**:

- A commitment to outstanding customer service
- Excellent grooming and presentation skills
- A warm and friendly personality
- Excellent communication and time management skills
- Confidence to problem solve without supervision
- The ability to work under pressure
- Previous experience in a Reservations and Reception
- Must be available to work AM or PM shifts on a flexible rotating roster (inclusive of Public Holidays).

**Benefits**:
**This role offers a great opportunity to expand upon your skill set. In addition, we offer the following benefits**:

- Supportive team environment
- Receive ongoing training and development of skills
- High occupancy and consistent shifts
- Short walk from Southern Cross Station
- High chance to work for a different branch if relocated

**To apply**:
**_Applicants must have the legal right to work in Australia._

  • Casual Guest Service Agent

    5 days ago

    Melbourne, Victoria, Australia 100 Exhibition Full time $45,000 - $135,000 per year

    Casual Guest Service Agent - Entry level roles availablePosition Overview:Mantra 100 Exhibition, located in the heart of Melbourne's vibrant CBD, is seeking Guest Service Agents to join the team. This exciting opportunity is perfect for a hospitality professional ready to contribute to the success of our 75-room property, offering a mix of one and...

  • Guest Service Agent

    6 days ago

    Melbourne, Australia Park Regis Griffin Suites Full time

    Park Regis Griffin Suites Hotel located on St Kilda Rd Melbourne is looking for a Casual/Part Time Guest Service Agent to join our hotel reception team. The hotel is a 4-star hotel with coffee shop, restaurant, accommodation and conference meeting rooms. The hotel is part of Seibu Prince hotels and resorts located across the globe - Prior experience in a...

  • Guest Service Agent

    6 days ago

    Melbourne, Australia Park Regis Griffin Suites Full time

    Park Regis Griffin Suites Hotel located on St Kilda Rd Melbourne is looking for a Casual/Part Time Guest Service Agent to join our hotel reception team. The hotel is a 4-star hotel with coffee shop, restaurant, accommodation and conference meeting rooms. The hotel is part of Seibu Prince hotels and resorts located across the globe - Prior experience in a...

  • Guest Service Agent

    1 week ago

    Melbourne, Australia Park Regis Griffin Suites Full time

    Park Regis Griffin Suites Hotel located on St Kilda Rd Melbourne is looking for a Casual/Part Time Guest Service Agent to join our hotel reception team. The hotel is a 4-star hotel with coffee shop, restaurant, accommodation and conference meeting rooms. The hotel is part of StayWell Holdings Group and parent company Prince Seibu in Japan with hotels and...

  • Guest Services Agent

    2 days ago

    Port Melbourne, Australia Exel Workforce Full time

    Our client is the leading provider of comprehensive accommodation services in Australia. They provide a range of services, including hotels, apartment hotels, furnished corporate apartments, and corporate travel management booking services. As time has passed, they have transformed into a well-integrated and diverse company, delivering accommodation...

  • Guest Service Agent

    2 days ago

    Melbourne, Victoria, Australia Next Hotel Melbourne Full time $40,000 - $60,000 per year

    Join our team at Next Hotel MelbourneAre you passionate about creating unforgettable guest experiences in a vibrant and stylish environment? Pro-invest Group is excited to invite applications for the Guest Service Agent position at Next Hotel Melbourne, where exceptional service and immersive experiences come together in Melbourne's premier retail and dining...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Australia MOVENPICK Full time

    **Company Description** At Mövenpick Hotel Melbourne we do ordinary things in an extraordinary way. We believe true hospitality is about turning small gestures into heartwarming moments and are looking for a part-time Guest Service Agent who wants more than just a job. Come, share your passion and start your journey with us! Located opposite Southern Cross...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Australia The Cullen Full time

    Inspired by and dedicated to Australian contemporary artists, **Art Series Hotels** offers a hotel experience a little extraordinary. Inspired by and dedicated to Australian contemporary artists, **Art Series Hotels** offers a hotel experience a little extraordinary. This boutique Art Series Hotel, **The Cullen** in the heart of Prahran is home to a team of...

  • Guest Service Agent

    2 days ago

    Melbourne, Australia Oakwood Premier Melbourne Full time

    **The Company** Oakwood Worldwide is a global brand and has owned and operated hotels and apartments internationally for over 20 years. Oakwood Premier Melbourne is the perfect choice of accommodation for those who seek indulgence and style. The impressive property offers our guests state-of-art technologies combined with all the amenities and services of...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Australia Shadow Play by Peppers Full time

    **Shadow Play by Peppers** is inclusive of one and two bedroom apartments with floor to ceiling windows and contemporary décor. Housed within the hotel is a cocktail bar come suit tailoring service and an enclosed garden space on the top floor, featuring a freestanding fireplace and commanding bayside views. An exclusive rooftop entertainment area boasts...