Assistant Secops Support Officer

**Assistant**SecOps**Support Officer**
- ** Employment Type**: Ongoing (1 role)
- ** Location**: Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable)
- ** Grade**: Clerk Grade 5/6
- ** Salary Range**: $97,027 - $107,059 p.a. base salary dependent on experience, plus 11.5% superannuation

**Who we are**

The Department of Customer Service (DCS) is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW.

Government Technology Platforms (GTP) forms part of Digital NSW and delivers core and common digital capabilities and infrastructure solutions including cross sector leadership across NSW Government underpinned by the Digital Government Strategy.

**The opportunity**

In this role you will provide a broad range of security operations administrative and support services. This role will collaborate with multiple enabling and agile delivery teams to ensure or all of government platforms, products and services remain stable and secure. You will work to strengthen cyber protections, address vulnerabilities, support during incidents and continuously improve and optimise processes.

**Your**day-to-day** responsibilities will include**
- Creating reporting and updating documentation to support the security operations function
- General involvement supporting a range of security operations areas including vulnerability management, user access requests and reviews, monitoring, and internal systems audit
- Providing support to senior members of the team as required

**What you will bring to this role**- Demonstrated experience in providing cyber security and operations support in a complex environment
- Drive and passion for all things digital and security to maintain currency in industry trends-
Proven experience in resolving complex SecOps/Cyber enquiries to ensure accurate information and timely issue resolution.Experience in coordinating and managing records and databases to ensure accuracy, proper storage, and accessibility in compliance with administrative systems and policies.Experience in developing, implementing, and monitoring office systems and procedures to ensure efficient operations in compliance with agency standards and policies.- Experience in gathering and collating information, preparing performance reports, and updating administrative systems to enhance efficiency, cost management, and service delivery.

**AI Statement**

**How to apply**

Please attach your updated resume and cover letter cover letter maximum 1 page outlining how you meet the skills and experience of this role.

Salary Grade 5/6, with the base salary for this role starting at $97027 base plus superannuation

Click Here to access the Role Description.

**Closing Date: Wednesday 12th of February 2025 at 10:59am**

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process