Partnership Officer

**Partnership Officer**
- ** $81,475 - $93,111 plus superannuation**:

- ** Permanent Full Time opportunity**:

- ** SNSW Grade 5/6**

**Do you want to**
- join an inclusive and collaborative team working on **world-leading initiatives**, that prizes innovation?
- create change for good and?**make a differenc**e?to the lives of 8 million people in NSW?
- work in a supportive and?**flexible hybrid-environmen**t?with endless opportunities to grow?

**Yes? Then this role is for you**

Partnerships, Projects and Insights (PPI) is a growing team with an exciting future ahead. Over the past few years, we have helped the lives of people in NSW through initiatives such as Vouchers, Grant and Rebate Programs, Digital Identity & Verifiable Credentials, and have some great initiatives in the pipeline. Due to this exciting growth PPI is looking for a Partnership Officer to join our team.

As a Partnership Officer at Service NSW, you will be the glue between our Partner Agencies and Service NSW and ultimately define what success looks like. You will work with a passionate and high performing team of Partnership Managers and Coordinators, who are relationship building pros Each day is never the same, as you support our Partner Agencies and your team, through research, analysis, reporting and implementation activities to help deliver key priorities across government.

**Your day to day**
- As the Partnership Officer you will work across the team to support the delivery of agreed customer priorities
- Maintain and update administrative practices, systems and procedures
- Work closely with partner agencies and operational stakeholders
- Draft and prepare correspondence, agendas, minutes, presentations and briefing notes
- Undertake research, identify and analyse opportunities to drive the delivery of customer centric solutions
- Be a continuous improvement champion, looking for ways to improve reporting and other initiatives

**About you**

**Experience in building stakeholder relationships.?**You are a collaborator and influencer with good interpersonal communications skills and know how to build long lasting relationships.?You thrive in a collaborative fast-paced environment, working together to figure out the best experience for all.

**Strong time management and prioritisation skills.** Due to changing priorities, urgent requests, or a final push to meet a quarterly report, you face the daily challenge of where to focus your time and energy. You have a don’t give up attitude, and deliver, especially in the face of resistance or setbacks. You seize every opportunity and empower others to reach their goals along the way.

**Outstanding communication skills.** You have amazing written communication skills and do not shy away from writing briefing notes, drafting correspondence with key stakeholders and creating meeting packs. Your attention to detail is next level.? You also have top notch verbal communications skills and can drive conversations into outcomes.

**Customer-oriented and proud**. You are motivated by, and take ownership of, delivering valuable outcomes to your customer.

**Continuous improvement forever** You are a lifelong learner, always driven to improve processes and outcomes. You value closed feedback loops, and the concepts of iteration and incremental improvement.

**Why work for us?**

**There are lots of reasons why a role with us is rewarding - working with us gives you**:

- The opportunity for **meaningful work that matter**s to all of us in NSW
- We have a **hybrid work model** (in-office and from home) with opportunity for flexible or condensed hours, with our offices always open to you balancing flexibility and connection
- Flexible leave so you can recharge and**?make time for what counts**:

- Much more than just a job, you can **build a career here**:

- Access to **health and well-being programs** including Fitness Passport

**We can’t wait to meet you**

**About us**

Projects, Partnerships and Insights (PPI) team is like nothing else in government. We are a diverse and vibrant team of talented project professionals, business analysts and partnership managers working together to develop impactful experiences that improve the lives of our 8+ million customers. We believe that working for Service NSW is not just a job, but a purpose. Joining Service NSW will provide a way for you to service all the people and businesses in NSW and ensure no one is left behind.

We improve the lives of our customers by providing easy, trusted, inclusive and world-leading digital government services. Some of the products and services we’ve worked on in the last 12 months include:

- Voucher programs such as Dine and Discover, Back to School, Stay NSW, Before & After School Care and Parent Vouchers
- Careers NSW
- Service NSW Mobile App
- Grants and rebates for disaster impacted communities
- Digitisation of licences

Salary Grade 5/6, with the base salary for this role starting at $81475 base plus supe