Administration Support

2 days ago

Melbourne, Australia Lloyd Connect Full time

7hr shifts, 4 days per week 9am - 4:30pm
- Fitzroy location close to transport & $10 flat fee parking avail at Melb. Museum
- Pre-requisite of full Covid-19 vaccinations

We are seeking to fill 2 roles in administrative support with IMMEDIATE START in central Melbourne for the assistance of booking and confirming a backlog of return appointments for patients of specialist clinics.

**About the Role**:
You will work as part of the Operations team as
**Administration Support **to provide administrative assistance for specialist clinics. This role may involve organising and managing patient appointment flow, directing, or answering patient queries, data entry into the relevant systems, ensuring confidentiality compliance under Privacy Act and policy, managing appointment software, information management and ensuring compliance with the recommended administration process. The relevant training will be provided for the specific tasks and functions this role will be accountable for.

You will have the availability to attend work, on-site, in Fitzroy for 4 days per week, 9am - 4:30pm. Your typical day will involve;
- Collaborate with clinic staff and provide excellent customer service, delivering a prompt and efficient response to the customer
- Communicate effectively and promote a supportive approach as part of the operations team to encourage positive working relationships
- Maintain clinical files and databases in accordance with relevant policy and legislation
- Completion of documentation and inputting patient information into relevant systems, ensuring compliance with the recommended administration process

**Requirements**:

- Previous administration and customer service experience to ensure the best possible service is delivered to the community
- You MUST be triple vaccinated against COVID-19
- Proficiency with the Microsoft Office Suite is essential.

The hourly rate on offer is $30.00 + super. If you are seeking a role that starts immediately and can use and/or improve on your quality administration and customer service skills in support of medical services, then this is the temp role for you

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