Administration Officer, Urban Indigenous Outreach

1 week ago

Brisbane, Australia Queensland Health Full time

Under s25 of the Anti-Discrimination Act 1991, there is a genuine occupational requirement for the incumbent to be Indigenous to the Aboriginal or Torres Strait Islander Community.
About the role
Permanent full time opportunity to provide administrative support to the cardiology and respiratory indigenous outreach initiatives provided by Metro North Health at the Institute of Urban Indigenous Health (IUIH) clinic sites. The Urban Indigenous Respiratory Outreach (UROC) and Heart Outreach Program for Health Equity (HOPE) initiatives involves Metro North respiratory consultants, cardiologist, and respiratory and cardiac scientists providing specialist respiratory and cardiology outpatient service to adults who identify as Aboriginal and/or Torres Strait Islander at Institute for Urban Indigenous Health (IUIH) sites. Referral pathways will be via existing Metro North Health pathways for cardiology and respiratory specialist services.
About you
- Responsible for the daily operational activities of UROC and HOPE clinics, including chart preparation, referral management and appointment scheduling in accordance with relevant Queensland Health policies, procedures and legislative guidelines
- Provide support to clinical activities including maintaining wait lists, ordering and distribution of patient medical charts, patient registration and organising patient appointments.
- Management of patient appointments and diagnostic testings, including follow-up reviews, rescheduling and cancellations in conjunction with the medical, nursing and clinical teams.
- Process doctors leave roster, close and open clinics in ESM where appropriate.

Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License.

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