State Supply Chain Manager

**State Supply Chain Manager - SANTWA
**About Us
**Primary Connect began in Australia in 2003 and New Zealand in 2009. Since then, Primary Connect has grown to be a successful ‘business within a business’, delivering value to more than 1,000 customers.

We work with our customers to understand their supply chain movements, with the aim of improving efficiencies and reducing their cost of doing business.

Our team is dedicated to providing outstanding customer service every step of the way. We are personally invested in ensuring that you have the best experience possible and are available seven days a week to help support your business.

We are passionate about moving our customers' products in the safest, freshest way possible. Our vision is to deliver outstanding service and be the preferred supply chain partner for our customers. There has never been a more exciting time to join our team.

**The opportunity**

The State Supply Chain Manager plays an instrumental role in connecting communities with the products they need and love. This role will lead teams operating across South Australia and Western Australia. These teams are responsible for managing distribution centres and delivering exceptional customer service across multiple sites within the region. The primary focus is to ensure that the business performance goals for these sites and are consistently met in terms of safety, people leadership, service quality, and financial metrics.

The Supply Chain Manager provides invaluable support and solutions to our retail partners. This involves guaranteeing that Delivery In Full, On Time, Error-Free (DIFOTEF) targets are achieved, promptly resolving any queries that arise, and implementing operational process improvements to enhance efficiency and effectiveness.

**About you
This is an exciting position for a forward-thinking leader. You are process-driven and engaging with an empowering style that is supportive and involves collaboration with a wide circle of people across the organisation, where you are required to drive and influence change.

As the State Supply Chain Manager you will have a highly developed understanding of supermarkets and Distribution Centres (DC), and a cross-functional understanding of the Woolworths Group businesses or a similarly complex environment.

You will actively lead and manage teams across multiple sites to achieve business goals and performance targets, focusing on safety, people, service, and financial measures. Provide ongoing support and solutions to our retail partners, ensuring on-time and in-full deliveries, and driving operational process improvements. Develop and execute business strategies, aligning them with supply chain goals and continuously seek opportunities for improvement.

You will be people-focused with a strong background in creating high-performing and inclusive teams and significant experience in identifying and developing talent.

Furthermore, you will sponsor and lead change initiatives within the DC, including partnering with support functions throughout Primary Connect and other business units in the Woolworths Group.
- Experience working within a complex, matrixed organisation
- Excellent commercial judgement and an ability to prioritise, influence, and make value-creating decisions
- Strategic thinking with the ability to curate innovative ways of working
- Strong influencing and negotiation skills to deliver win-win outcomes for the wider organisation
- Commercial understanding of supermarkets
- Excellent written and verbal communication skills
- Leadership skills with the ability to build and develop high-performing teams
- Ability to provide insight on results to assist senior leaders in driving outcomes
- Strong analytical and critical thinking skills to solve complex business problems
- Agile experience, with a track record of leading complex projects and working with a broad set of cross-functional stakeholders

**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for o