Nsw/act Sgm Mortgage Broker Distribution

Showcase your energetic leadership style and play a pivotal role to support growth across a high performing business
- A key leader of leaders role to drive sales excellence, grow team capability, and ensure exceptional broker and customer focus within the largest broker business in Westpac Group
- Take ownership of key relationships with brokers, aggregators, and internal stakeholders to drive business opportunities
- Permanent role, Barangaroo location

**How will I help?**

As the Broker Distribution State General Manager (SGM) Mortgages you will be pivotal in delivering settlements, broker experience, and NPS targets by driving market activation, strategic sales leadership, and fostering a high performing, engaged team. Acting as the voice of the broker, the SGM collaborates with the Mortgages Line of Business and Mortgage Operations to influence policy, process, and technology changes, ensuring seamless implementation within the team. This includes managing Westpac and St. George broker businesses to achieve revenue and book growth targets across NSW/ACT.

With a strong focus on relationship management, the SGM builds and nurtures key connections with brokers, aggregators, and internal stakeholders while resolving escalations and delivering superior customer service. Through strategic market activation and sales force effectiveness, the SGM ensures Westpac’s competitive advantage is leveraged to maximise opportunities, drive growth, and align broker activity with risk and return profiles.

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

You will be an inspiring leader with superior relationship management, proven leadership in sales and leading highly engaged performing teams. You will have a deep understanding of the broker market and mortgage industry. You will demonstrate a strategic mindset, strong commercial acumen, and the ability to drive market activation and business growth. In addition, your stakeholder engagement skills will be second to none coupled with exceptional communication skills. Experience in navigating policy, process, and technology changes, coupled with a customer-first mindset and a commitment to risk management, will be critical to success in this role.

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY**or **APPLY NOW**button.

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