Ecommerce Coordinator

Aje is an Australian fashion house dedicated to raw beauty, tough femininity and effortless cool. As pioneers of Australia’s quintessential coastal to urban style, find Aje’s signature in a curated mix of effortless essentials and statement occasion pieces, each crafted with luxurious sensibilities.

Aje is a leading player in the Australian eCommerce industry, dedicated to delivering exceptional online shopping experiences to our customers. With a focus on user experience, conversion rate optimization, and technical excellence, we are committed to staying at the forefront of digital innovation. We are seeking a talented eCommerce Project Manager to join our team and lead the successful execution of our digital projects.

As an eCommerce Coordinator, you will be responsible for supporting the trade of the eCommerce channel and collaborating closely with the eCommerce Executive, eCommerce Project Manager and the Head of eCommerce. Your primary focus will be on optimizing various aspects of the eCommerce platform to drive online sales, improve average order value (AOV), and enhance conversion rates. You will manage tasks related to search and merchandising, product management, website maintenance, content creation, promotions, and omnichannel operations.

**As a eCommerce Coordinator, your tasks will include**:
Search and Merchandising:

- Implement search optimisation strategies, including keyword optimization, synonyms, query replacements, and redirects.
- Manage product tagging, sorting, and filtering to enhance user
- Execute merchandising for landing pages, collections, and product Product and Collection Management:

- Create and maintain product listings, ensuring accuracy and
- Categorize and enrich product data to improve discoverability and user
- Curate and maintain collections to showcase products Website Management:

- Oversee page creation, maintenance, and navigation
- Manage tags, bundles, and onsite promotions to drive engagement and Content Creation and Management:

- Sample management for eCommerce shoots, working closely with production team for handover.
- Develop landing page blogs and onsite promotions to support marketing
- Curate user-generated content (UGC), reviews, and store finder
- Coordinate with the studio for product image management, including naming, shot lists, and reshoot planning.

Promotions and Offers:

- Execute onsite promotions, VIP promotions, and site-wide
- Manage promotions such as gift with purchase, bundles, and markdowns, including terms and conditions.

Customer Support and Communication:

- Handle order queries and provide support for returns and store-related
- Communicate effectively with customers regarding promotions, order updates, and general inquiries.

Performance Optimisation:

- Analyse website performance metrics to identify areas for
- Implement strategies to increase online sales, improve AOV, and enhance conversion rates.

**You will bring**:

- Bachelor’s degree in Marketing, Business Administration, or related
- Proven experience in eCommerce operations, preferably in a retail
- Strong understanding of eCommerce platforms, preferably with experience in Shopify, Magento, or similar platforms.
- The ability to interpret data and make actionable
- Effective communication and collaboration skills to work cross-functionally with various Detail-oriented with the ability to manage multiple tasks and priorities

**We recognise the impact our team has on our success. To show our appreciation we want you to enjoy...**
- Enticing salary packaging
- Your growth is our growth, training and development programs are recommended and encouraged
- Stepping away from the traditional, Aje HQ is a sunlit space within Surry Hills that influences creative and collaborative thoughts. The awe will never diminish when looking at the curved arches, textured walls and open roof.
- Celebrate milestones such as, Birthdays with Aje leave benefits
- Be a part of the change with increasing positive corporate responsibility, reflected through our Aje Aware Charter
- Be adored and recognised as no key achievement and success goes unnoticed
- Embrace the Aje style with our generous employee discounts, pre-order programs, clothing allowances and regular sample sales
- At Aje, diversity is a founding principle of the brand, taking inspiration from multicultural Australia throughout all visual communications since inception. We are committed to developing a culture and environment that celebrates diversity, equality and inclusion by promoting diversity in all forms and creating a safe environment for all employees, applicants and customers._