Customer Experience Attendant

2 days ago

Melbourne, Australia Scentre Group Full time

**Our Story**

Scentre Group is the owner and operator of 42 Westfield living centres in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. A career with us fosters the chance to be a part of a company that is transforming the digital and physical retail space.

Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’

Westfield Knox is currently in phase 1 of our $355 Million 3 phase redevelopment with a swim school, basketball court, new food court, improved parking experience and a range of new environmental sustainability initiatives underway as part of our Living Centre transformation.

**Your opportunity**

As a casual Car Park Attendant at **Westfield Knox **, you will be part of our Car Park team. You will be proactive, hands-on and dedicated to maintaining exceptional standards of customer service in an ever-changing environment. This is an exciting opportunity to be apart of the redevelopment in our Living Centre and the launch of ticketless parking.

**So, what sets a Car Park Attendant apart?**
- Willing to go above and beyond for our customers, making a difference to their Westfield Experience
- Be present in the moment, well presented, confident & self-motivated with exceptional people skills
- Exuding positive energy, a can-do attitude and the ability to work in a busy, fast paced environment
- Being empowered to rectify and resolve customer issues that may arise while on shift.
- Maintain car park equipment in a good condition and working order (Boom gates, Automated Pay Machines, Visual Messaging Screens, etc)
- Perform traffic management in the car park when congestion and traffic flow issues arise (industry recognized training provided)
- Providing assistance, directions and information to customers in a busy retail environment, including in the car park.

**Your checklist**
- Previous work experience in a customer facing role, ideally within a car parking or retail environment
- Experience interacting with customers from all backgrounds, and an ability to achieve a high level of service that consistently meets and exceeds the expectations of our customers
- An ability to work both independently and as part of a team
- Availability to work across a 7-day dynamic roster, including weekends and Public Holidays
- Able to use the Microsoft Office Suit to perform day to day administrative duties
- To be considered for a Car Park position, a drivers’ license is required

This is a casual position offering 15-20+ hours per week and is the perfect chance to shine, gain valuable experience get your foot in the door for a career at Scentre Group.

**What sets us apart from the rest?**
- Diverse career paths across our vertically integrated business
- Ability to innovate in a company that not only encourages it but will facilitate it

Our diverse and inclusive workforce is not only something we’re proud of, but something we’re committed to. We encourage and support our people to bring their ‘whole selves’ to work every day. This is because we believe all our differences contribute to our success and ensures a workforce that reflects the customers we serve. Our commitment is backed by executive and employee-led working groups including All Abilities, LGBTI, Mental Health & Wellness and Gender Equity alongside other initiatives such as our Reconciliation Action Plan to grow our Aboriginal and Torres Strait Islander workforce.

  • Experience Leader

    1 week ago

    Melbourne, Australia GrowPro Experience Full time

    **About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...

  • Employee Experience Manager

    1 week ago

    Melbourne, Australia Bupa Full time

    **The opportunity** We are on the lookout for an Employee Experience Manager - Time & Attendance to join the Bupa People team on a 12-month fixed-term contract. This role will be a key collaborator across the People team, bringing a high degree of relationship building, influencing and negotiation skills to deliver ongoing improvements to our time and...

  • Regional Manager

    2 days ago

    Melbourne, Australia Experience Education Full time

    **We have an exciting opportunity for a sales-driven Regional Manager to join our World Challenge brand at Travelopia to spearhead the Australasian growth plan in the Curriculum and Sports Tours market.** **Operating school travel across the globe from the Australian source market, we’re passionate about enriching young people’s lives through...

  • Customer Experience Specialist

    9 hours ago

    Melbourne, Victoria, Australia Asahi Group Holdings Full time $60,000 - $80,000 per year

    Join Asahi Beverages as a Customer Experience Agent in our Customer Success Centre and play a key role in creating a seamless customer experience across our Alcohol and Non-Alcohol portfolio.Job No: 503189Location: MelbourneWork Type: Permanent - Full TimeCustomer Experience Specialist | Inbound Operations | SouthbankYour ImpactJoin Asahi Beverages as a...

  • Customer Experience Officer

    2 weeks ago

    Melbourne, Victoria, Australia Convido Pty Ltd Full time $60,000 - $80,000 per year

    Are you ready for a new journey? If so, a rare opportunity awaits For more than 25 years, Convido has been a preferred provider of extended stay accommodation, with the world's leading companies entrusting Convido with their corporate accommodation needs across Australia, New Zealand and the Philippines.Purpose of Role -Convido is seeking a Meet & Greet,...

  • Customer Experience Training Coordinator

    2 days ago

    Melbourne, Australia Qantas Airways Limited Full time

    Exciting Opportunity to join our Customer Experience (Cabin Crew) Training Team - Support our team located across Collingwood Head Office and Jetstar Training Facilities Airport West - Immediate access to world class Staff Travel benefits - Initial 12 month fixed term contract If you’ve ever thought about a career in aviation — now is the perfect time...

  • Customer Service Attendant Level 1

    1 week ago

    East Melbourne, Australia Melbourne Cricket Club Full time

    **Customer Service Attendant Level 1**: East Melbourne VIC, Australia Apply Return to Job List **Want to be part of the MCG Casual Customer Service Event Day team?** - Are you genuinely passionate about providing great customer service? - Fast paced, service focused and exciting environment - This is an opportunity to join an iconic organisation The...

  • Guest Experience Attendant

    1 week ago

    Melbourne, Victoria, Australia Minor International Full time $45,000 - $65,000 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Guest Experience Attendant

    6 days ago

    Melbourne, Victoria, Australia Minor International Full time $45,000 - $65,000 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Customer Experience Consultant

    1 week ago

    Melbourne, Australia Virgin Active Full time

    Achieve agreed sales targets by delivering extraordinary end-to-end customer experiences in club - Iconic brand inspiring our Collins Street, Melbourne community to live an active life - Full time gig, free gym membership, discounted personal training, and more benefits There's never been a better time to join Virgin Active, we have the best talent, doing...