Client Service Administrator

**About us**

At Byfields, we don’t just offer a job, we offer a place where you can build meaningful relationships with teammates and make a difference for our clients.

Our offices span Western Australia, with a vibrant hub in Belmont. We are the largest wholly WA CPA firm, dedicated to serving businesses across our state. Here, continuous learning and client satisfaction are our priorities, along with creating a collaborative, supportive culture.

Our mission of “Working together to grow professionally and personally, while feeling safe, valued, and rewarded” guides everything we do. We’re committed to our core values of honesty, integrity, respect, and accountability in fostering an environment where team members feel truly valued. Flexibility is also key, as we empower our team to achieve balance in both work and life.

**About the opportunity**

Join us as a Client Service Administrator (CSA) at our Belmont Office, WA where you’ll play a pivotal role in servicing our clients, ensuring business requirements are completed to a high standard. This position is ideal for a proactive and detail-oriented individual who enjoys handling a wide range of tasks in a client-centric environment.

**In this position, you can expect to**:

- Build and maintain positive rapport with clients and staff alike.
- Coordinate tasks efficiently to streamline daily operations for the team.
- Assist with ATO correspondence, client documentation, and issue resolution.
- Support accountants with financial records, data entry, and workflow management.
- Show flexibility and enthusiasm in performing additional tasks within your capabilities, contributing to the team’s overall success.
- Take ownership of adapting to new systems quickly, showcasing your expertise in data accuracy and attention to detail, making an immediate impact in a fast-paced financial environment.**About you**

Do you bring a **‘can-do’ attitude** along with a **dedication to accuracy and attention to detail?**

We're seeking a proactive individual with strong administrative skills and meticulousness. You possess effective communication skills and enjoy building positive relationships with clients and colleagues. Your forward-thinking approach and willingness to learn make you an asset to any team.
- Efficient task coordination, high attention to detail and time management skills
- Strong team player qualities and the ability to foster positive relationships
- Confident learner and ability to utilise various software systems
- Proven abilities in building rapport and solving problems
- Proficiency in the MS Office suite
- Previous experience in a financial, accounting or professional services industry will be highly regarded

So, if you’re ready to embark on a journey where your skills truly make a difference, look no further than Byfields.

**What’s on offer**

Byfields offers a supportive and flexible work culture where your contributions are valued.

**By joining the team at Byfields, you’ll enjoy**:

- 5 weeks annual leave
- Flexible working arrangements
- Small, friendly, and comfortable office culture
- Small firm mentality, big firm opportunities and a supportive team culture
- Regular office and team functions
- Corporate uniform allowance
- Support in learning and development.
- A supportive work environment that values your contribution.
- Easily accessible location with free parking in Belmont
- Employee assistance program
- Discounted health benefits

Our close-knit team and positive work environment make Byfields a great place to work.

Become part of a team that celebrates your contributions and develops culture that values diversity, flexibility, and high-quality client and staff relations.

**How to apply**

**Feel free to visit our website and LinkedIn profile using the links below to find out more about how Byfields could be the right fit for you**:
**Note**: We are expecting a strong response for our advertisement, therefore we are not accepting agency referrals for this role.

**Please note**: Applicants must hold full time legal working rights in Australia to be eligible for this position.