Service Coordinator

3 days ago

Belmont, Australia Marshall Beattie Automation Full time

**Marshall Beattie Automation** is an established company specialising in automatic doors and gates. We are located in Belmont.

We are currently seeking a confident and self-motivated person to become part of our **administration team**.

In this role, your day-to-day responsibilities will include but not be limited to:

- Answering incoming calls and directing them appropriately
- Providing the first point of contact for service related enquiries
- Liaising with technicians and clients to schedule works in a timely manner
- Accurately maintaining the service data base
- Monitoring technicians to ensure attendance as scheduled
- Liaising with subcontractors and sourcing/ordering parts from suppliers
- Data entry of service related job activities in line with procedures
- Checking daily timesheets for payroll
- Administrative duties such as data entry of jobs, managing service reports, invoicing clients, debt collection

To be successful in this role you must possess the following skills:

- Be confident and able to multi-task and at times work under pressure
- Have high level planning and organisational ability
- Have great communication skills and a welcoming telephone manner
- The ability to deal with people of all levels effectively
- Have a positive attitude and strong work ethic
- Be a reliable team player
- Have sound computer skills including Word, Excel and Outlook

Some understanding of the electrical industry or a technical aptitude will be highly regarded. **Previous scheduling experience in a service environment is highly desirable.**

A knowledge of **SIMPRO** would be an advantage but training will be provided.

Free on site car parking is available. Rostered day off every month.

If you are motivated, eager to achieve and confident that you have these skills we would love to hear from you now.

Applications should include a **covering letter and up-to-date resume** and can be submitted to the Administration Manager:

- Preferably - Online by clicking on the APPLY for this job icon

Only short-listed applicants will be contacted for interview.

We are offering long term employment and ask that short term visa holders consider this before applying.

Debbie Beattie
Administration Manager
Marshall Beattie Pty Ltd
EC4516 SA53431
Ph: (08) 9355 5600

**Job Types**: Full-time, Permanent

**Salary**: $30.00 - $35.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Overtime

Ability to commute/relocate:

- Belmont, WA 6104: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- How much notice are you required to give your current employer?
- What's your expected hourly rate?

**Experience**:

- Customer service (preferred)
- administration (preferred)
- Microsoft Office (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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