Manager - Insights and Analytics

2 days ago

Sydney, Australia Ashdown Consulting Full time

$900 - $1000 p/d + super
- 12 Month Contract
- Sydney CBD

**Manager - Insights and Analytics |12 Month Contract | Up to $1110 p/d inc. Super**
- $900-$1000 p/d + Super
- 12 Month Contract
- Sydney CBD / WFH

**About the Company**

This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This government agency uses data and behavioural insights to drive improvements with government and providing services to NSW. We are looking for someone to start ASAP for a 12 month contract paying $900 -1000 p/d + Super. This role is located in Sydney CBD / WFH

**About the team**

Our Customer Insights team is a new team which is beginning its maturity journey into customer having previously been tasked with internal operations reporting. We have skills in analytics, research, surveying and dashboard visualisation and are looking for someone who wants to share their customer experience insights experience especially in market research to help us jump ahead.

**About the Role**

We are currently seeking to appoint a ICT Business Analyst with a leading NSW Government agency.

Key accountabilities include:

- Facilitating and delivering key qualitative and quantitative research into key customer and regulator issues across our portfolio
- Delivering market research design and delivery, including rapid production of reports with valuable insights
- Delivering a scalable voice of the customer program across journeys and operations
- Implementing whole-of-agency customer targets and metrics under a measurement framework
- Facilitating and implementing insights-led decision making across BRD to support service and product improvements, policy development and communication strategies and that place the customer at the centre of everything that we do
- Guiding best practice customer research and insights across the regulators in BRD

**About You**
- Tertiary qualifications in a relevant discipline such as business, research, social sciences, or communications and/or experience in a related role
- Experience delivering end-to-end quantitative and/or qualitative market research programs
- Experience leading a team especially in developing and mentoring staff to become experts in research and insights
- Strong verbal and written communication skills, with the ability to present complex information simply and in an engaging fashion
- Creative problem solving and ability to interpret data to develop actionable insights
- Ability to work collaboratively with strong influencing skills to get results
- That you are flexible and adaptable, and can deliver quality and meaningful work in a fast-paced environment

**Benefits of contracting through Ashdown People**
- 5th largest supplier to the NSW Government
- Get paid weekly
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support

  • Analytics Manager Customer Analytics Fintech

    1 week ago

    Sydney, Australia Talent Insights Group Full time

    Fast paced fintech looking for a Customer Analytics Manager - 12 month day rate contract | Competitive day rates | No direct reports - Must be technically strong in SQL., customer segmentation modelling & Tableau Awesome 12 month day rate contract role, driving analytics and solving strategic commercial outcomes for the businesses. - No team management...

  • Analytics Consultant

    2 days ago

    Sydney, Australia Fractal Analytics Full time

    It's fun to work in a company where people truly BELIEVE in what they are doing! - We're committed to bringing passion and customer focus to the business._ Role Brief: 3-6 years of Analytics/Predictive Modeling using Python/R, SQL and Machine Learning with strong project management skills Brief about the Team & Fractal: Fractal Analytics is Leading Fortune...

  • Manager Insights Analytics

    5 days ago

    Sydney, Australia Commonwealth Bank Full time

    **You are **a curious and enthusiastic individual with a passion for solving problems **We are **a collaborative team who are constantly finding new ways to use data to develop customer insights both for internal stakeholders and our customers. **Together we can **harness the power of analytics and technology to identify solutions for our customers and...

  • Analytics & Insights Manager

    2 weeks ago

    Sydney, Australia Novartis Full time

    394032BR **Analytics & Insights Manager**: Australia **About the role** This role is based out of Sydney but is hybrid, mix of onsite and remote. At Novartis, we believe collaboration will be key to successfully navigating the new normal and we look to partner with strategically aligned, game changing professionals in healthcare, technology, and big data...

  • Analytics and Insights Manager

    2 weeks ago

    Sydney, Australia MinterEllison Full time

    MinterEllison is Australia’s largest law firm and provides legal and consulting services. Purpose is at our core. We create lasting impacts with our clients, our people and our communities. Our teams collaborate and deliver to our Purpose, and consistently work to embed our values into everyday actions. Clients rely on our expertise and insights. They...

  • Analytics and Insights Manager

    2 weeks ago

    Sydney, Australia MinterEllison Full time

    MinterEllison is Australia’s largest law firm and provides legal and consulting services. Purpose is at our core. We create lasting impacts with our clients, our people and our communities. Our teams collaborate and deliver to our Purpose, and consistently work to embed our values into everyday actions. Clients rely on our expertise and insights. They...

  • Analytics and Insights Manager

    2 weeks ago

    Sydney, Australia Cashrewards Full time

    Heyyyyy! We're Cashrewards, Australia’s most loved cashback platform. Shoppers love us, but not just shoppers, our team think we’re pretty awesome too. So much so that they voted and now we’re a certified Great Place to Work. As they say, the proof is in the pudding so check out this role to see if you fancy a slice yourself. About the role As the...

  • Analytics & Insights Manager

    2 days ago

    Sydney, Australia Novartis Full time

    **About the Role**: This role is based out of Sydney but is hybrid, mix of onsite and remote. At Novartis, we believe collaboration will be key to successfully navigating the new normal and we look to partner with strategically aligned, game changing professionals in healthcare, technology, and big data to help us on this journey. Now more than ever, we need...

  • Insights Analytics Manager

    2 days ago

    Sydney, Australia Commonwealth Bank Full time

    **You are **a curious Analytics Manager with a true passion for data and analytics. **We are **a high performing team with a passion for innovation and continuous improvement. **Together we can **deliver an exemplary experience for our stakeholders and the Group **See yourself in our team**: You will be part of the Yello Offers Comms squad within the...

  • Senior Analytics Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Talent Insights Group Full time $120,000 - $180,000 per year

    Senior Analytics Engineer ( dbt / Airflow / Snowflake )$130-150k base plus superSydney / HybridJoin a high-performing data team as a Senior Analytics Engineer, where you'll play a key role in designing, building, and optimising scalable data models and pipelines that power analytics and decision-making across the business. This is a hands-on role for someone...