Order to Cash Administrator

**Company Description**
At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.

We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely - without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.

We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.
**Job Description** About the opportunity**

**Join our **Finance Vertical**as **Order to Cash Administrator in Melbourne**to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

Reporting into **Order to Cash Assistant Manager**, you will help us **manage s**ales ledger and credit control tasks for our customers. Some of the other responsibilities include:

- Month end reporting on debt and ECL including credit risk
- Mailbox and Salesforce cases - escalated queries - both internal and external
- Post bank entries relating to Order to Cash postings
- Contract maintenance and invoicing of customers
- Complete Audit checks / tasks
- Day to day finance processing
- Report process improvements to Order to Cash Assistant Manager
- Review and reconcile integrations from the operating platforms/Salesforce to Netsuite to ensure completeness and integrity of the invoicing
- Create SOPs where needed
- Create bank payments
- Month end analysis

We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.

Required qualifications for this role:

- Previous work experience in finance (particularly Accounts Receivable)
- Proven credit control experience, working on key accounts within a Business to Business organisation
- Experience with accounting knowledge within sales ledger and book keeping
- Proven excel skills to a good standard
- Process improvement
- Experience with Stripe (not essential)
- Excellent written and verbal communication skills with tactful telephone manner
- Self-driven in seeking resolutions to a high standard
- Customer
- centric and flexible with the ability to handle overdue credit accounts with risk-based approach in order not to jeopardise relationship with customer

At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.
**Additional Information** Values and Life at Xplor**

**Our four core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:
Make life simple
Build for people

Move with purpose
Create lasting communities.

If these values sound like you, and describe people you want to work with, you will thrive at Xplor.

As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of our perks and benefits are: *include additional benefits provided in your region*
- 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
- #GiveBackDays/Commitment to social impact - 3 extra days off to volunteer and give back to your local community
- Unlimited access to LinkedIn Learning, plus regular career and growth conversations with your leader, as part of Xplor GPS
- Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
- Access to free mental health support
- Flexible working arrangements

**Ready to apply?**

**More about us**

We're the first global platform combining SaaS with embedded payments, and tools to help businesses grow and succeed. We offer software solutions in fast-growing ‘everyday life’ verticals: Education, Fitness & Wellbeing, Field Services and Personal Services - and a global, cloud-based payments processing platform. Xplor Technologies serves over 106,000 customers that processed over $37 billion in payments, operating across 20 markets in 2023.

**Good to know**

Please note that we do not excl