Aps5 Reportable Incidents Officer

9 hours ago

Parramatta, Australia Talent International Full time

australia parramatta contract up to au$55.24 per hour**Talent International** is currently recruiting for an **APS5 Reportable Incidents Officer - Intake Triage and Early Resolution Officers** to work for a** Federal Government client **based in **Parramatta or Penrith. **The position is **6-month contract role with the possibility of extension** and are paying **$55.24 per hour + Super**.**
7.6 hours per day and 38 hours per week.

**Description**:

- Assessing and monitoring reportable incidents and other regulatory intelligence, consistent with the National Disability Insurance Scheme Act 2013 and Rules.
- Managing a caseload of reportable incidents in connection with the provision of supports and services by Registered NDIS providers, including the assessment of complex incidents (including deaths of people with disability) and escalating incidents for investigation or other action where necessary.
- Identifying and providing advice on trends and issues through the oversight and review of reportable incidents received by the client.
- Completing assessments of reportable incidents and other regulatory intelligence to a quality standard within agreed timeframes.
- Providing education and training to providers in relation to identifying incidents, preventing and effectively responding to abuse and neglect of people with disability, through the provision of information about the Commission’s functions.
- Developing and maintaining strategic relationships with a large and diverse range on external stakeholders, including state and territory counterparts, service providers, and regulatory bodies to facilitate the work of the function, and the client more broadly.
- Preparing complex and/or sensitive correspondence and corporate documentation, including reports, briefings and submissions.
- Contributing to a learning culture where expertise can be developed and appropriately shared.
- Contributing to supporting and building capability in a team environment through input in team and national forums.

**Required Skills**:

- Incident Assessment and Monitoring
- Caseload Management
- Escalation of Incidents
- Trend Identification and Analysis
- Compliance with Regulations and Standards
- Timely Completion of Assessments
- Provider Education and Training
- Relationship Building with Stakeholders
- Strategic Communication
- Corporate Documentation Preparation
- Contribution to Learning Culture
- Team Collaboration and Capability Building

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