Compliance Manager

**About us**:
Making a meaningful difference with mission-critical software that empowers communities to thrive.

ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer. We re-imagine, design, develop and deliver technology to solve our customer’s diverse problems - supporting multiple businesses across a variety of markets to be ready for anything.

We’re an ASX-listed company which means we are stable, have a strong track record of sustainable growth and have a significant number of long-term customers. So, what does this mean for you? It means we can offer you an experience that will push you to be your best, provide career-building challenges, and that will offer you numerous growth opportunities that can’t be found in any other company.

It’s an inclusive environment where there is no place for politics, where we get our heads together to solve the problems that really matter to our customers, and where we always stay focused on our north star - the communities we serve, and society at large.

**The purpose of the role**:
We’re looking for a Compliance Manager with a passion for ANZ payroll compliance and a knack for tech. Join us to help companies pay the right people in the right jobs at the right time.

This isn’t just your typical payroll compliance role. You’ll be a major contributor in how we shape and evolve one of the most critical parts of our Workforce Solutions suite — and our business. And you should have an opinion how AI can reshape how we go about compliance.

You will work with the Head of Commercial Operations, Head of Managed Services, and the wider Leadership & Product Team to drive consistent compliance and quality standards across multiple Service, Support, and Product Teams.

You’ll lead the governance and oversight of payroll operations and related processes, ensuring alignment with internal policies, legislative requirements, and evolving regulatory expectations. You also will act as a proactive compliance champion — anticipating changes, identifying emerging risks, and translating complex regulatory developments into actionable insights for the business and our clients.

You know how to deliver thought leadership and strategic guidance that not only safeguards compliance but adds commercial value
- supporting product development, client education, and stakeholder trust. And you will collaborate with internal and external stakeholders to embed a culture of compliance, drive continuous improvement, and ensure our products and services meet the highest standards of regulatory

integrity and client impact.

**The key accountabilities of the role**:

- Proactively monitor, interpret, and communicate payroll compliance changes across ANZ, ensuring timely action and clarity for internal teams and clients.
- Provide expert leadership on payroll compliance and governance across product and service functions.
- Lead the delivery of compliance initiatives and regulatory change projects with strong execution and business impact.
- Ensure product and service compliance meets high standards of customer trust and satisfaction.
- Develop and maintain scalable tools and content to support internal enablement and client confidence.
- Drive GTM alignment of compliance updates across product, marketing, sales, and customer success.
- Build and maintain strong relationships with ANZ government agencies as a trusted compliance partner.

**The key responsibilities of the role**:
1. Legislative & Regulatory Compliance
- Ensure payroll processing complies with all relevant laws and regulations, such as:

- Australia: Fair Work Act 2009, Superannuation Guarantee, PAYG, STP, payroll tax
- New Zealand: Holidays Act 2003, KiwiSaver, PAYE, ACC
- Monitor legislative changes and assess their impact on client payroll processes and systems.

2. Audit & Assurance
- Lead internal audits of payroll data and processes to identify non-compliance or errors.
- Lead external audits (e.g., ASAE3402) and ensure timely provision of accurate documentation.
- Implement and monitor internal control frameworks to support ongoing audit readiness.

3. Risk Management
- Identify compliance risks across client payrolls and implement mitigation strategies.
- Review and respond to client escalations related to compliance breaches, under/overpayments, or reporting errors.
- Maintain a risk register and track incident resolution and root cause analysis.

4. Reporting & Governance
- Oversee timely and accurate submission of statutory reports (e.g., STP, payment summaries, payroll tax returns, superannuation lodgements).
- Participate in client steering committees or governance meetings to present compliance insights

5. Policy & Process Development
- Create & maintain payroll compliance policies, SOPs, and training materials.
- Review Service and Support Team process guides
- Support standardisation and process improvement initiatives to reduce compliance risk across the business.

6. Trai