Program Co-ordinator

**Job no**: 524373

**Work type**: full time

**Location**: Sydney, NSW

**Categories**: Project Management
- Employment Type: 2-year fixed-term contract
- Remuneration: $106,351 - $115,103 + 17% super + Leave Loading
- Location: UNSW Kensington Campus (Hybrid Working Opportunities)

**About UNSW**:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

**Why Your Role Matters**:
The Program Coordinator role sits within EPMO and plays a key role in the successful delivery of projects and programs. As the Program Coordinator, you will be responsible for providing program management support to various work streams. Responsibilities include schedule and risk/issue management, as well as administrative responsibilities such as storing project/program artefacts, Steering Committee packs, scheduling meetings and taking minutes.

You will be required to work with internal team members as well as a wide range of stakeholders across the University to deliver outcomes on time, and therefore must maintain excellent time management and communication skills.

The role reports to the Program Manager and has no direct reports.

**Responsibilities**:

- Support the Program Managers to create and maintain the project/program schedule, including identifying and tracking key milestones, work breakdown structure, task dependencies and the critical path.
- Support the Program Managers with risk and issue management, dependency management and budget management.
- Support adherence to the program schedule by following up on task completion and escalating schedule risks to the Program Manager.
- Support the Business Analysts with tasks relating to the creation of business and functional requirements, as required.
- Support the Program Manager with the creation of materials such as status updates and PowerPoint packs for Committee meetings.
- Proactively support the Program Manager with recommending and implementing new tools and techniques to encourage team collaboration and successful program delivery.
- Support the Program Manager with ad hoc duties such as procurement, onboarding of new team members, scheduling meetings, team events, and managing financials such as invoicing and looking after purchase orders
- Document and distribute minutes of meetings as required, ensuring important actions and decisions are documented and followed up on.
- Proactively lead and manage adherence to the agreed EPMO governance framework to ensure the program is managed within a defined, consistent and proven set of rules for successful program design and implementation.
- Ensure that program status updates are completed on time and to a quality standard in the status reporting tool.
- Act as a point of contact for a wide variety of stakeholder and escalate enquiries as required.

**Skills and Experience Summary**:

- Relevant tertiary qualification with subsequent relevant experience, or, equivalent competence gained through any combination of education, training and experience.
- Strong business administration skills and experience such as schedule management, taking minutes in meetings, onboarding new starters, systems administration, and invoicing and purchase order management.
- Excellent interpersonal skills and a demonstrated stakeholder management skills with the ability to communicate effectively with a variety of internal and external stakeholders.
- Ability to work both autonomously and collaboratively whilst prioritising tasks in a fast-pasted and demanding environment.
- Previous project/program coordination experience, and/or an understanding of the project/program life cycle including the development and maintenance of plans and registers is highly desirable.
- Advanced written and verbal communication skills.
- Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.
- Knowledge and understanding of business processes within large, complex enterprise environments such as universities or government organisations is highly desirable.

**Benefits and Culture**:People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)
- The University reserves the right not to proceed with any appointment._

Position Description

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