Organisational Change Manager

**About the Role**
The Organisational Change Manager (OCM) will play a key role in ensuring large programs/projects (change initiatives) within Transformation meet their objectives and deliver business benefits. This person will focus on the people side of change - including changes to business processes, systems and technology, job roles and organisation structures. The primary responsibility will be creating and implementing change management strategies and plans that maximise employee adoption and usage and minimise resistance.

The OCM will work to drive faster adoption, higher ultimate utilisation and greater proficiency of the changes that impact employees in the organisation to increase benefit realisation, value creation, ROI and the achievement of results and outcomes.

**About you** Knowledge Required**:

- 5+ years' change management experience, with a background in roles delivering sustainable change programs across enterprise organisations relating to people and processes
- Tertiary qualifications in relevant field, e.g. HR, Marketing, Communications - (mandatory)
- Appropriate change management certifications, e.g. Prosci, APMG-International, PCI, etc. - (mandatory)
- Experience in stakeholder management and influencing, managing within all levels of an organisation
- Experience in working in a financial services environment or a similar multifaceted organisation

**Key Skills Required**:

- Excellent interpersonal and communication skills
- Excellent planning and organisational skills
- High-level analytical skills with the ability to identify issues, analyse problems, think outside of ‘the box’ and provide tangible, practical and achievable business solutions.
- Ability to ensure that the business and people related benefits and risks are well understood and managed, including activities which contribute to post-implementation benefits realisation
- The ability to deliver end-to-end transformational change programs from inception and strategy through to implementation and maintenance/support.

**About Us**
Bank of Queensland Group is a truly unique group of challenger brands providing a genuine alternative to Australian financial services customers and employees - with a multi-brand proposition.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021 BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- 5 employee diversity network groups focusing on: First Nations Reconciliation Council, Proudly ME (LGBTQIA+), Multicultural, Gender and Early Career
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ02052