Guest Relations Associate

2 weeks ago

Melbourne, Australia Dexus Full time

Space for the best in you
Embark on a career at Dexus, where if you're curious, determined and collaborative, you'll find space for the best in you. As part of a business responsible for a $45.5 billion property portfolio, you'll take pride in the meaningful impact of your work across Australia, and experience what it's like to grow with a company that's invested in supporting your wellbeing.

The Opportunity:
We have a fantastic opportunity for a friendly, warm and engaging person to join Dexus as a Guest Relations Associate based in Melbourne, supporting Dexus Place. As a Guest Relations Associate, you will see first-hand how important people are to our business. You will be empowered to assist across various responsibilities, working to understand what our customers need and enabling that before they even ask.

The role:
Working closely with Centre Manager for Dexus Place, you will ensure the smooth day to day running across various executive workspaces. Answering and directing any calls, meeting, and greeting guests and assisting with anything required to ensure that all clients are provided with a first-class service. You will assume management of the meeting rooms, ensuring the various spaces are set up correctly depending on function. The preparation of food and beverage delivery to the rooms including business lunches, along with overseeing the café areas to ensure they remain presentable. Liaising directly with internal and external stakeholders, building relationships with employees and a knowledge of internal business units, whilst also fostering relationships with internal staff, Board members and third-party suppliers.

This is an exciting role which balances guest support and hospitality, various administrative tasks and supervision of bookings surrounding the corporate workspace, ensuring Dexus Place is both an enjoyable and exceptional place to visit.

About you:
To be successful in this role you will ideally have experience in the corporate reception or in a hosting role with exposure to high-end corporate environments and customers.

You will have outstanding verbal communication and interpersonal skills, demonstrated ability to use initiative and work autonomously, proven ability to work in a highly flexible and changing environment and have a passion for providing exceptional customer service.

About us:
At Dexus we value diversity and inclusion across our organisation. We are proud to have our Workplace Gender Equality Agency accreditation, which recognises employers that are leaders in gender equality.

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As an employee of Dexus, you will have access to and benefit from:

- Flexible working - such as a blend of working from home and in the office to enhance your work/life balance
- Benefits such as a Wellbeing Allowance, five additional annual leave 'Dexus' days and our Safe and Well program
- Professional development and memberships, as well as study assistance

We value our employee's experience with us and are proud to have:

- TRIBE, our established LGBTI+ Dexus network
- FLIP, our Future Leaders in Property program which provided exposure for young women to the property industry
- Opportunities for our female leaders to attend Chief Executive Women (CEW) leaders' program

  • Guest Relations Associate

    3 days ago

    Melbourne, Australia Dexus Full time

    Space for the best in you Embark on a career at Dexus, where if you're curious, determined and collaborative, you'll find space for the best in you. As part of a business responsible for a $45.5 billion property portfolio, you'll take pride in the meaningful impact of your work across Australia, and experience what it's like to grow with a company that's...

  • Team Leader

    6 days ago

    Melbourne, Australia Grand Hyatt Melbourne Full time

    Summary **About Hyatt** At Hyatt we care for people so they can be their best. Care comes from an authentic place of **_empathy_** and human **_connection._** We do this by truly seeing people and getting to know them as **_unique_** individuals, to enable us to design and deliver **_personal experiences_**. With over 590 properties around the world, our...

  • Guest Services Expert

    1 week ago

    Melbourne, Australia Marriott International, Inc Full time

    **Additional Information**Guest Service Expert **Job Number**25115008 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, Victoria, Australia, 3000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

  • Guest Experience Manager

    2 weeks ago

    Melbourne, Australia Marriott Hotels Resorts Full time

    **Job Description**: **Job Number** 23126548 **Job Category** Rooms & Guest Services Operations **Location** Melbourne Marriott Hotel Docklands, 15 Waterfront Way, Docklands, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management Marriott Hotels creates moments that...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Australia Hyatt Centric Melbourne Full time

    Summary **Hyatt Centric Melbourne**: Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene. Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel...

  • Associate Director Stakeholder Relations

    2 weeks ago

    Melbourne, Australia SHK Asia Pacific Full time

    **Global fund manager** - ** Contribute meaningfully through policy and stakeholder relations** - ** Focus on civil society and government engagement strategies** **About the organisation** Established by all-profit-to-members Australian superannuation funds, IFM Investors focuses on delivering superior net investment returns to members of superannuation...

  • Guest Service Agent

    6 days ago

    Melbourne, Victoria, Australia Westin Hotels & Resorts Full time $60,000 - $80,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia, 3000VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementThe Westin is committed to empowering guests to enhance their well-being when they need it most - while travelling. As The...

  • Guest Service Agent

    4 days ago

    Melbourne, Victoria, Australia Marriott Hotels Resorts Full time $45,000 - $65,000 per year

    Description The Westin is committed to empowering guests to enhance their well-being when they need it most - while travelling. As The Westin associates, we rise to make each day better for our guests, our communities and each other. Discover a place where you're given a choice to not just get up and go to work, but to rise. Join us as a Guest Service Agent...

  • Guest Experience Expert

    3 days ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 24109392 **Job Category** Rooms & Guest Services Operations **Location** Melbourne Marriott Hotel, Corner Exhibition & Lonsdale Streets, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management As Marriott International’s** **flagship brand, Marriott...

  • Guest Service Agent

    2 weeks ago

    Melbourne, Australia Hyatt Centric Melbourne Full time

    Summary **Hyatt Centric Melbourne**: Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene. Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel...