Guest Relations Associate

2 weeks ago

Melbourne, Australia Dexus Full time

Space for the best in you
Embark on a career at Dexus, where if you're curious, determined and collaborative, you'll find space for the best in you. As part of a business responsible for a $45.5 billion property portfolio, you'll take pride in the meaningful impact of your work across Australia, and experience what it's like to grow with a company that's invested in supporting your wellbeing.

The Opportunity:
We have a fantastic opportunity for a friendly, warm and engaging person to join Dexus as a Guest Relations Associate based in Melbourne, supporting Dexus Place. As a Guest Relations Associate, you will see first-hand how important people are to our business. You will be empowered to assist across various responsibilities, working to understand what our customers need and enabling that before they even ask.

The role:
Working closely with Centre Manager for Dexus Place, you will ensure the smooth day to day running across various executive workspaces. Answering and directing any calls, meeting, and greeting guests and assisting with anything required to ensure that all clients are provided with a first-class service. You will assume management of the meeting rooms, ensuring the various spaces are set up correctly depending on function. The preparation of food and beverage delivery to the rooms including business lunches, along with overseeing the café areas to ensure they remain presentable. Liaising directly with internal and external stakeholders, building relationships with employees and a knowledge of internal business units, whilst also fostering relationships with internal staff, Board members and third-party suppliers.

This is an exciting role which balances guest support and hospitality, various administrative tasks and supervision of bookings surrounding the corporate workspace, ensuring Dexus Place is both an enjoyable and exceptional place to visit.

About you:
To be successful in this role you will ideally have experience in the corporate reception or in a hosting role with exposure to high-end corporate environments and customers.

You will have outstanding verbal communication and interpersonal skills, demonstrated ability to use initiative and work autonomously, proven ability to work in a highly flexible and changing environment and have a passion for providing exceptional customer service.

About us:
At Dexus we value diversity and inclusion across our organisation. We are proud to have our Workplace Gender Equality Agency accreditation, which recognises employers that are leaders in gender equality.

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As an employee of Dexus, you will have access to and benefit from:

- Flexible working - such as a blend of working from home and in the office to enhance your work/life balance
- Benefits such as a Wellbeing Allowance, five additional annual leave 'Dexus' days and our Safe and Well program
- Professional development and memberships, as well as study assistance

We value our employee's experience with us and are proud to have:

- TRIBE, our established LGBTI+ Dexus network
- FLIP, our Future Leaders in Property program which provided exposure for young women to the property industry
- Opportunities for our female leaders to attend Chief Executive Women (CEW) leaders' program

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