Internal Review Officer

14 hours ago


Geelong, Australia Talent International Full time

**Job Details**:
**Location**

Geelong

**Salary**

Up to AU$55.24 per hour

**Job Type**

Full Time

**Ref**

BBBH99766_1678935329

**Contact**

Liam Lasslett

**Posted**

about 5 hours ago

**The Opportunity**

This Federal agency is supporting and managing a transformative marketplace which supports people with disability and increases community engagement through more flexible access to benefits with a personalized plan and support team.

You will be joining a national, virtual team responsible for managing and triaging a pipeline of Participant-driven plans & complaints reviews. This role is based in Geelong.

12 Month initial term contract paying $55.24 per hour + Super.

**The Role**

**APS 5 Internal Review Case Officer** Your responsibilities will include:

- Working with participants to gather information regarding the nature and context of review requests, informing participants and their representatives about decisions, reviews and the appeals process.
- Undertaking evidence-based decision making as prescribed in the NDIS Act, NDIS rules, Operational Guidelines and NDIA policies.
- Monitoring and managing caseloads, ensuring internal reviews are completed within set timeframes.
- Contributing to quality improvement activities to enhance service delivery practice, processes and systems.

**About you**
- An ability to develop plans and objectives for short term tasks and contributing to strategic planning for longer-term initiatives.
- Experience supporting and working with people with disability and / or carers and family - Aged Care
- Ability to manage a high-volume caseload
- Excellent analytical skills and ability to work in a team dealing with complex information
- Experience assessing complex information within legal and operating process guidelines to make fair and auditable decisions (review decisions assessable by the Administrative Appeals Tribunal)
- Ability to communicate outcomes both written and verbally
- Strong ability to document cases in a CRM or similar system and experience with MS Office suite
- You must be an **Australian Citizen** to be eligible for this position

**Please note**

Successfully screened applicants will be required to complete a writing task prior to submission
APPLY



  • Geelong, Australia HAYS Full time

    Multiple positions available in Fed Gov, with WFH flexibility! **Your new company** Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong. I am currently partnered with a Federal Government Client...


  • Geelong, Victoria, Australia Hays Full time

    Multiple positions available in Fed Gov, with WFH flexibility**Your new company**Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong.I am currently partnered with a Federal Government Client located...


  • Geelong, Australia Talent International Full time

    australia greater geelong contract up to au$55.24 per hour**The Opportunity** This Federal agency is supporting and managing a transformative marketplace which supports people with disability and increases community engagement through more flexible access to benefits with a personalized plan and support team. You will be joining a national, virtual team...


  • Geelong, Australia Talent International Full time

    australia greater geelong contract au$53.63 - au$55.24 per hour**The Opportunity** This Federal agency is supporting and managing a transformative marketplace which supports people with disability and increases community engagement through more flexible access to benefits with a personalized plan and support team. You will be joining a national, virtual...


  • Geelong, Australia Talent International Full time

    australia greater geelong contract up to au$55.24 per hour**The Opportunity** This Federal agency is supporting and managing a transformative marketplace which supports people with disability and increases community engagement through more flexible access to benefits with a personalized plan and support team. You will be joining a national, virtual team...


  • Geelong, Australia Talent International Full time

    **Job Details**: **Location** Geelong **Salary** Up to AU$53.63 per hour **Job Type** Full Time **Ref** BBBH81991_1678077247 **Contact** Samuel Beckett **Posted** about 3 hours ago **The Opportunity** This Federal agency is supporting and managing a transformative marketplace which supports people with disability and increases community...


  • Geelong, Victoria, Australia beBeeDecision Full time $93,183 - $122,389

    About This RoleMultiple positions are available for professionals to work as Internal Review Officers with flexibility to work from home occasionally.Main ResponsibilitiesWork closely with participants to gather relevant information regarding review requests and inform them about decisions, reviews, and appeals processes.Undertake evidence-based...


  • Geelong, Australia CSIRO Full time

    **Acknowledgement of Country**: CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation **Child Safety**: CSIRO is committed to the...

  • Case Officer

    13 hours ago


    Geelong, Australia Chandler Macleod Full time

    **Mandatory: Australian Citizenship required to work within Federal Government** Our Federal Government client is seeking to engage an APS6 Internal Review Case Officer for a 12-month assignment with potential extension in Melbourne. About the Role The Internal Review Case Officer will manage a portfolio of internal review requests. The internal review...


  • Geelong, Australia Talent International Full time

    australia greater geelong contract up to au$43.82 per hour**The opportunity** Our client is a community focused federal government agency. They have an exciting opportunity available for an Administration Officers, to join the Internal Review Team in assisting with enquiry management, administrative and data management activities. 12-month initial Labour...