Equipment Assistant

17 hours ago

Clovelly Park, Australia Humanology Full time

Permanent Part-Time position
- Competitive salary on offer
- Located in a new, purpose-built office space in Tonsley

Link Assistive are seeking someone to work approximately 4 hours a day, 5 days a week, however they can be flexible for the right applicant

**About the Opportunity**

The Equipment Assistant is responsible for supporting the work of the Link Assistive loans department through setting up, testing, resetting and updating electronic devices and associated equipment that are trialed and purchased by people with disability.

Duties will include but not be limited to:

- Unboxing incoming loan devices
- Testing and inspecting equipment and devices
- Undertake detailed cleaning, updating, resetting, and setting up of trial equipment
- Maintain and update display and assessment equipment
- Assist the Loans Coordinator with the administration of the loan services
- Packing and preparing equipment for dispatch
- Customer service duties, including following up on deliveries and contacting customers to confirm details
- Administration duties including maintenance of CRM and Loans register
- General trouble shooting

This role may suit a University student

**About You**

Link Assistive are looking for a dedicated, reliable and enthusiastic team player who enjoys problem solving, has a passion for the industry and is flexible to handle any tasks required to get the job done.

As the successful applicant, you will have previous experience in a similar role, with some exposure to a role with electronic technician tasks, equipment maintenance and processing or similar.

In addition to the above, to be successful in this role you will have/be:

- An understanding of the Link Assistive product and service line
- Be self-driven, results-oriented, and a clear focus on high quality and business profit
- Strong Problem solving abilities
- A flexible forward planner who critically assesses their own performance
- Experienced in efficient and accurate use of CRM data base such as SalesForce
- Inventory management experience, utilising CRM systems
- Excellent organisational skills and the ability to meet deadlines
- Great teamwork skills
- Proficient in Microsoft Office (Word, Excel and Outlook)
- Strong communication skills, both written and verbal
- Effective time management skills
- A current and valid driver's license

Experience within or a genuine interest in working within the disability sector is also highly desirable.

**About Our Client**

Link Assistive is the Australian and New Zealand branch of Tobii Dynavox, a multinational company from Sweden. As a small but expanding team, their members often take on diverse roles and responsibilities, demonstrating adaptability and versatility.

Link Assistive's Vision: Contribute to independence and the ability to live an inclusive and connected life

Their Mission: Helping people to communicate, connect, learn, and participate by providing high quality personalised, assistive and interactive technology solutions

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