Customer Service

2 weeks ago

Campbelltown, Australia ACES Group Full time

**About the Role**:
Event Force (owned by ACESGroup) are seeking motivated casual customer service staff (event staff) to work consistently at events held in the South-Western Sydney Macarthur region. The events include sporting games and other special events throughout the year.

We are seeking customer-focused staff for ushering, ticketing and car park roles. Multiple roles are available with our first round of staff commencing on Friday 20 June.

We are looking for fun, outgoing, professional team members who are passionate about providing exceptional customer experiences.

You will work closely with your team members to usher guests, scan tickets, manage queues, provide directions, assist customers, and provide a general outstanding level of customer service.

**You will be**:

- Ushering
- Scanning tickets
- Managing queues
- Providing directions
- Providing general customer service

**What you need**:

- Reliability, punctuality, and attention to detail
- Exceptional personal presentation
- The ability to follow procedures
- Great service with a smile
- Appropriate work rights in Australia
- Responsible Service of Alcohol (desirable)
- Traffic Control (desirable)
- Event ushering or customer service experience (highly regarded)

**Why work with Event Force?**

In addition to a fun team atmosphere at the country’s best events, Event Force also offer;
- Training opportunities (via ACESGroup internal Registered Training Organisation)
- Minimum 4-hour shifts
- Attractive rates of pay
- Flexible rostering
- Future growth opportunities/career pathways

If you are ready to join a dynamic and growing team with a company that truly values your contribution, then APPLY NOW

ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.

**Job Type**: Casual

Pay: From $33.00 per hour

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Referral program

Work Location: In person

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