Manager, Learning Operations

5 days ago

Perth, Australia Synergy AU Full time

The time to join Synergy has never been more exciting because you’ll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by 2050.

We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our operations as we invest. This is your chance to help us transform the energy industry and build a more sustainable future for Western Australia.

Synergy is proud to be Western Australia’s largest electricity generator and energy retailer. We deliver secure electricity to homes and businesses throughout the Southwest Interconnected System (SWIS) from Coral Bay in the north, to Kalgoorlie in the east, and to Esperance in the south

Click here to discover more about how Western Australia’s energy landscape is evolving to become more sustainable.

**Role Summary**:
The Manager Learning Operations is a newly created opportunity in our Learning Academy based at our Perth CBD office.

Aiming to provide our learners with the best possible learning experiences, the purpose of the Manager, Learning Operations is to lead and develop the learning operations team. It ensures a client focused, responsive, effective, and efficient learning coordination and administration process.

**Key responsibilities of the role include**:

- You will lead the development and implementation of contemporary, streamlined, and high-quality learner and academy services, systems, policy, standards, procedures, and guidelines
- You will lead a highly motivated, service orientated team delivering an outstanding cost-effective learner experience.
- You will contribute to the development of the Learning Academy strategic plan and lead the development the Learning Operation’s team operational plan.
- You will lead the logístical elements of programmes including planning, scheduling, sourcing suppliers and venues

**What you’ll bring**:

- Certificate IV in Training and Assessment
- Minimum Certificate IV qualification demonstrating management and leadership competency development or equivalent experience
- Experience in managing learner coordination and administration processes and procedures
- Experience in managing learning compliance systems and processes
- Experience creating, customising, and executing system reports
- Experience in LMS administration

**What we offer**:
Working for an employer of choice also means you will enjoy:

- Flexible work arrangements
- Professional Development Opportunities
- Purchased Annual Leave
- Best practice parental leave
- Visa sponsorship and relocation assistance where applicable

Click here for a full list of our benefits

**Every Voice Matters**

Our employees have a choice to work for Synergy and it’s a choice we respect and value. In addition to our focus on creating a greener future, Synergy is committed to its ‘people first’ culture and providing an exceptional place to work where our people experience a sense of belonging and have opportunities to learn and grow.

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