Service Coordination Officer

5 days ago

Blackburn, Australia Uniting Vic.Tas Full time

**Permanent full time role**:

- **Located at Blackburn**:

- **Competitive salary + salary packaging**

**Your new role**:
We are seeking a **Service Coordination Officer** to provide administrative and customer service support across teams and programs. This role involves liaising with vendors, resolving invoicing issues, and managing client data and service processes. Strong communication skills and the ability to build effective working relationships with stakeholders are essential.

**What’s on offer**:
In addition to a base salary SCHADS level 3.1 + salary packaging + superannuation, you will have access to:

- An **extra** **17.5%** on top of your fortnightly pay when you take paid annual leave
- Ability to **increase** **your** **take-home pay** by accessing up to $15,900 in salary packaging benefits which can be used for living expenses such as rent, groceries, bills, clothing, and much more.
- **10%**discount** on the childcare subsidy gap fee when using a Uniting Early Learning service or centre.
- **25% discount**at Uniting Op Shops
- A great location in Blackburn.

**About you**:
**Experience**:

- Proven experience in an administrative role
- Ability to provide effective admin support in a busy environment
- Experience in customer service, including managing phone and online enquiries
- Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint, Smartsheet) and web-based software
- Familiarity with client databases and business systems such as Procura, DC2Vue, Microsoft Dynamics 365, and Coupa
- Experience in the human services sector (desirable)

View the position description

**How to apply**:
**About Uniting**:
At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.

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