Customer Analytics Lead

2 days ago

Sydney, Australia Hatch Full time

** This role is at humm group (not for Hatch)**

Hatch is supporting humm group to find a great Customer Analytics Lead - Sydney/Adelaide/Auckland to join their Data and Analytics team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like humm group.

**About the role at humm group**

As the Customer Analytics Lead you’ll be joining our team of digital experts who are a bunch of fun, passionate, multi-skilled professionals in permanent role. You will take ownership of the digital analytics strategy and implementation with a focus to provide reliable and relevant analytics and insights around product performance and customer experience that drives growth opportunities, supports continuous improvement, and delivers ROI.

**Seniority**

**Mid Level** - A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.

**Responsibilities**
- Insights Presentation - Organize and present data to effectively communicate findings
- Data Analysis and Reporting - Analyze data to discover and communicate insights, and offer concrete recommendations for key stakeholders to make critical decisions
- Data Governance - Contribute to the design, development, and deployment of data governance solutions

**Strengths**
- Attention to detail - Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables
- Learning agility - Identifies and applies strategies to enhance reception, retention and use of newly acquired information, skills, and abilities
- Numerical problem solving - Works with numerical information and performs mathematical calculations to solve problems

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like humm group.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $80,000.00 - $120,000.00 per year

Work Location: One location

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