Customer Analytics Lead

12 hours ago

Sydney, Australia Hatch Full time

** This role is at humm group (not for Hatch)**

Hatch is supporting humm group to find a great Customer Analytics Lead to join their Data and Analytics team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like humm group.

**About the role at humm group**

As the Customer Analytics Lead you’ll be joining our team of digital experts who are a bunch of fun, passionate, multi-skilled professionals in permanent role. You will take ownership of the digital analytics strategy and implementation with a focus to provide reliable and relevant analytics and insights around product performance and customer experience that drives growth opportunities, supports continuous improvement, and delivers ROI.

**Seniority**

Junior - A role for someone with some basic skills, good motivation and ability to learn. Typically up to 2 years of experience is required.

**Responsibilities**
- Relationship Building and Management - Develop, maintain, and prioritize relationships with key stakeholders to achieve specific goals
- Account Retention and Expansion - Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions

**Strengths**
- Collaboration - Works with others by being open, clear in communication and listening to achieve goals
- Prioritization - Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
- Service orientation - Actively seeks and develops strategies to help key stakeholders

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like humm group.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $50,000.00 - $120,000.00 per year

Schedule:

- Day shift

  • Analytics Lead

    2 weeks ago

    Sydney, Australia Virgin Australia Full time

    **Work type**: Full Time **Location**: Sydney **Job type**: IT, Data & Analytics **Applications close**: **Analytics Lead**: **Analytics Lead** **Sydney based (with WFH flexibility)** **Full time** Hello. We’re Virgin Australia. And we’re back (in a big way). We’re the airline that’s always done things a little different. Our way. The Virgin...

  • Analytics Lead

    1 week ago

    Sydney, Australia Atomi Full time

    THE OPPORTUNITY - Are you ready to be our new Analytics Lead? Atomi is transforming the educational experience by optimising the way high schools across the world teach and learn. In just a few short years, our team and business have grown massively and guess what? We’re ready to scale even further! Founded in 2011, Atomi began with just a few 'how to'...

  • Analytics Lead

    6 days ago

    Sydney Inner Suburbs, Australia Suncorp Group Full time

    Sydney/ Brisbane/ Melbourne based with hybrid work arrangements - Join our high performing Finance & Advice Team - Permanent full time opportunity Suncorp Group firmly believe in contributing to a more resilient Australia. This means striving to enhance the skills of our people, building stronger relationships with customers, and leveraging the power of...

  • Marketing Analytics Lead

    2 days ago

    Sydney, New South Wales, Australia Australian Broadcasting Corporation (ABC) Full time $120,000 - $180,000 per year

    Apply nowJob no:504995Work type:Ongoing Full TimeLocation:SydneyCategories:IT/Technology, Marketing/CommunicationsAbout The ABCThe ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to...

  • Customer Analytics Consultant

    6 days ago

    Sydney, Australia Verint Systems Inc. Full time

    An exciting opportunity exists at Verint - a global software organisation and market leader that offers a holistic vision for customer engagement solutions. Our solutions help our customers optimize their customer experience by understanding their business operations, customer sentiment and intent through a comprehensive set of analytical tools, which create...

  • Customer Analytics Consultant

    1 week ago

    Sydney, Australia Nucleus Global Solutions Full time

    An exciting opportunity exists at a global software organisation and market leader that offers a holistic vision for customer engagement solutions. Our solutions help our customers optimize their customer experience by understanding their business operations, customer sentiment and intent through a comprehensive set of analytical tools, which create enduring...

  • Portfolio Analytics Lead, Pacific

    4 days ago

    Sydney, Australia AIG Full time

    #LI-JC1 At AIG, we are reimagining the way we help customers to manage risk. Join us as a Portfolio Analytics Lead in a fast paced, collaborative, agile environment. It’s an opportunity to make a high impact, as a valued member of the team in a transforming business. AIG Australia is a leading provider of insurance products and services for commercial and...

  • Programmatic Insights and Analytics Lead

    2 weeks ago

    Sydney, Australia REA Group Full time

    We're REA - REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property. With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to...

  • Lead Analytics Engineer

    6 days ago

    Sydney, New South Wales, Australia Talent Insights Group Full time $180,000 - $250,000 per year

    Join a high-performing Analytics Engineering and Insights team as a Analytics Engineer / GenAI Lead that is responsible for identifying, developing, and embedding AI and automation methodologies. Drive their AI roadmap, builds scalable tool stacks, and leads the end-to-end implementation of AI projects. A core focus is on translating business problems into...

  • Client Director, BFSI

    1 week ago

    Sydney, New South Wales, Australia Fractal Analytics Full time $180,000 - $250,000 per year

    It's fun to work in a company where people truly BELIEVE in what they are doingWe're committed to bringing passion and customer focus to the business.Fractal is one of the most prominent players in the Data, Cloud, AI, and Design space. Our mission is to power every human decision in the enterprise and uses the power of AI to help the world's most admired...