Policy and Resolutions Manager
4 days ago
About us
QLeave is a statutory authority established to administer a portable long service leave scheme for eligible workers in the building and construction, contract cleaning and community service industries.
QLeave's General Manager reports to the Minister for Education, Minister for Industrial Relations and Minister for Racing through a Board of Directors in respect of each of the portable long service leave schemes. The authority is governed by three Acts and is responsible for over $1bn of funds under investment.
QLeave operates with Board governance who provide the financial skills necessary to ensure the longevity of the schemes and includes employer and employee representatives.
Your team and contributions
QLeave is committed to maintaining sound governance arrangements for accountability, managing risk, culture, and compliance. This enables the agency to prepare and respond to future scheme demands. Policy and Resolutions provides the controlled document management process and service level complaints management for QLeave.
**In this role, you will**:
- use your high-level policy skills to lead the development of high quality and timely written advice, briefings, reports and correspondence
- effectively communicate in a clear, concise and articulate way with the proven ability to focus on key points while using appropriate, and unambiguous language
- select the most appropriate communication channel for conveying information and logically structure written and verbal communication to ensure clarity
- build and sustain relationships with a network of key people internally and externally, proactively offering assistance for a mutually beneficial relationship
- comprehensively research, interpret and critically analyse legislation and policies
- plan the program of work and tasks that align with the strategic priorities and communicates expected outcomes.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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