Manager - Market Insights and Analytics

2 weeks ago

Brisbane, Australia Australian Retirement Trust Full time

**Why join us?**
- You'll get 14% super as standard, to help your future come alive.
- Unleash your potential and build a career to be proud of through excellent training and development opportunities.
- Balance your work between in-person days at our purpose-built hubs and working from home.
- In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

**About the role**

We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As the Manager - Market Insights and Analytics, you’ll lead a team that manages research and analysis to generate insights for business decisions.

Day to day, you'll:

- Drive strategic insights through market research, competitive analysis, and data analytics.
- Transform complex data into actionable recommendations that fuel growth and retention.
- Design and execute research programs, managing external vendors and internal resources.
- Mine market, competitor, and customer data to generate strategic insights.
- Create clear, compelling visualisations and reports for stakeholder consumption.
- Translate complex, disparate data into simple, actionable narratives.
- Build and mentor high-performing analytics teams.
- Partner with strategy, product, and customer-facing teams.
- Champion data-driven decision-making across the organisation.
- Maintain analytics frameworks to meet evolving business needs.

This role is a **permanent** opportunity.

**About you**

It goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too:

- You have experience in research and insight planning processes, preferably in the superannuation or financial services industry.
- You hold a tertiary qualification in a relevant field or have equivalent work experience.
- You have excellent written and verbal communication skills and can simplify technical concepts.
- You’re passionate about translating market and customer insights to inspire improved customer experience.
- You have high-level experience in quantitative and qualitative market research design and implementation.
- You possess strong market research skills.
- You have strong communication and interpersonal skills, and you can influence and build positive stakeholder relationships.
- You have highly developed problem-solving skills and a keen attention to detail.
- You can work under pressure and manage multiple tasks simultaneously.

**About us**

Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us - and recruitment is no different.

**Eligibility**

This role is only open to current Australian Retirement Trust employees, temps and contractors. If that's you, we'd love to hear from you.

LI-DNI

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