24398 - Shopper Xp Customer Service / Telesales

12 hours ago

Sydney, Australia Crossmark Full time

Work-life balance: Monday to Friday only. No weekend work.
- High-performance incentives.
- A highly experienced and supportive team that likes to share their success.

**Customer Service Tele Sales - NSW**
We have a exciting position available with a new client. 2 days per week working from home. Have experience in Telesales? Love helping customers get the best deal they can?
- Work-life balance: Monday to Friday only. No weekend work.
- High-performance incentives.
- A highly experienced and supportive team that likes to share their success.

**Your role will be**:

- Performing sales development activities such as following up on inactive trading merchants, inbound leads, cold calling, lead generation, and working with sales representative in market

Maintenance of existing customer information and potential leads within CRM platform

**Our high-performers**:

- Clear communicator who likes talking to existing and potential customers
- Identifying our customers’ needs and diligently following up to drive conversion.
- See objections as an opportunity to identify a solution to the customers future needs.
- Strive for perfection and high-quality conversations with a voice of reason through brand confidence
- Be prepared to refusal and remain ambitious and focus on defined KPI’s
- Excel in a reward-for-performance and playfully competitive environment

**Role Requirements: Must have**
- Experience in B2B telemarketing, IT pre-sales or Outbound calling, leads management and conversion passion
- Fluency in professional business English
- Confidence in utilizing computers and new software
- No reluctance in making outbound calls to decision makers within businesses.

**Our team loves working for us because**:

- Work-life balance: Monday to Friday only. No weekend work.
- High-performance incentives.
- A highly experienced and supportive team that likes to share their success.
- Rewarding culture of transparent communication
- Learning & training opportunities that will provide life-long skills and can assist in a number of career paths

**Next Steps**:
At CROSSMARK we connect shoppers to brands by providing a smarter way to faster growth in all things retail. As Australia’s leading Field Sales and Marketing Business, our teams of merchandisers, brand ambassadors, demonstrators, auditors and sales representatives, help some of the most powerful brands in the world reach and exceed their performance objectives in store.
- DK1_

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