Telesales Representative

At Vodafone Business, we are committed to empowering small businesses with reliable connectivity solutions. Whatever your industry, we provide the tools and support you need to maintain seamless communication with your team and engage your customers more effectively.

Your opportunity:

Vodafone Business is on a mission to empower Australian organisations with cutting-edge connectivity, mobility, and digital solutions. As a Telesales Representative in our newly formed Outbound Acquisition Team, you’ll be at the forefront of driving market share growth by identifying high-intent opportunities, engaging SMB decision-makers through modern outreach channels, and delivering tailored solutions that solve real business challenges.

This role suits someone who thrives in a digital-first sales environment, embraces data-driven decision-making, and is passionate about helping SMBs navigate transformation through technology.

This is a Monday to Friday 9-5pm office based role.

You’ll make impact by:

- Meet and exceed daily, weekly, and monthly sales targets.

- Proactively engage SMB prospects through multi-channel outreach including LinkedIn, personalised video messaging, focusing on strategic outbound calling, and AI-assisted email sequencing.

- Identify and qualify new business opportunities via Outbound Cold Calling & Teams Meetings, understand customer needs, position Vodafone Business solutions effectively, and closing the sale

- Capture enriched customer data (decision‑maker details, current provider, contract dates, intent signals, marketing consent).

- Collaborate with Team Leaders, Marketing, and Account Managers to ensure continual build of pipeline and progression of opportunities. Maintaining accurate records of calls, interactions, and outcomes in CRM systems.

- Collaborate with marketing to co‑create and execute targeted campaigns, including webinars, digital events, and content‑led engagement.

What you’ll bring:

- Proven experience in acquisition‑based B2B sales roles, with a strong track record of delivering results and meeting or exceeding targets

- 2–4 years of experience in business development sales, ideally telesales (telecommunications or tech preferred)

- Strong communication skills, resilience, and a passion for engaging SMB decision‑makers.

- Self‑motivated with a proactive approach to problem‑solving

- Understanding of SMB buying behaviours in Australia including budget cycles and procurement processes

Ideally, you will also have:

- Ability to interpret intent signals and behavioural data to personalise outreach

- Familiarity with virtual selling environments including video calls and asynchronous communication

- Comfortable working with targets and KPIs

- Experience using CRM tools (e.g., Salesforce)

- A team player with a growth mindset and a passion for customer success

What's in it for you?

- Flexible hybrid way of working (from home and office)

- ‘Stay Connected Mobile’ – Access to a free mobile plan

- ‘Stay Connected NBN’ – Access to a free NBN 100 plan

- ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year

- Access to our Learning Hub platform and internal development opportunities

- Access to Corporate Partner Discounts

Come join us and build a better future. Apply today.

This role specifically supports Vodafone, one of our key brands under TPG Telecom.

Don’t meet every single requirement? That’s OKWe’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us Learn more about life at Vodafone here.

TPG Telecom also acknowledges theGadigal People of the Eora Nationas the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

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