Customer Service Officer

13 hours ago

Adelaide Region SA, Australia PERSOLKELLY Full time

About the Role:

- Deal with incoming customer calls, correspondence and enquiries, including account queries, and the processing of orders and payments
- Adhere to and communicate to customers and staff alike, all company statutory regulations relating to LP Gas
- Liaise with customers, dealers and suppliers' contractors as required
- Take overflow calls from other centres and liaise with other centres regarding customers
- Advise customers of installation details relating to gas usage, suitable delivery methods and site compliance requirements
- Set up new domestic or commercial accounts
- Working to meet KPIs

**About the Role**:

- Deal with incoming customer calls, correspondence and enquiries, including account queries, and the processing of orders and payments
- Adhere to and communicate to customers and staff alike, all company statutory regulations relating to LP Gas
- Liaise with customers, dealers and suppliers' contractors as required
- Take overflow calls from other centres and liaise with other centres regarding customers
- Advise customers of installation details relating to gas usage, suitable delivery methods and site compliance requirements
- Set up new domestic or commercial accounts
- Working to meet KPIs

**About You**:

- Previous In-bound Call Centre experience in a busy environment.
- Highly developed verbal, telephone and written communication skills and the ability to liaise and consult with both internal, external clients and staff with a strong customer service focus
- Initiative, organisational skills and flexibility to operate in both a team environment and independently
- An ability to prioritise, and effectively achieve deadlines
- Experience to identify and deal effectively with difficult situations and conflict
- Strong and relevant computer and keyboard skills (including proficiency in data base entry)
- Ability to multi-task, share team responsibilities to maintain maximum monitoring level of prompt, efficient and courteous customer service
- Covid Vaccination is required for this client site

Reference 210107037

QLD Licence
- LHL-02514-D2P2F

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

  • Customer Service Officer

    4 days ago

    Adelaide Region SA, Australia HAYS Full time

    A Not-for-profit organisation is seeking an experienced Customer Service Officer join them **Your new company** This company is a statutory authority responsible for providing support services, and administering long service leave entitlements, to South Australia's construction industry. **Your new role** Reporting to the Manager, this role will provide...

  • Customer Service Officer

    14 hours ago

    Adelaide Region SA, Australia Hudson Australia Full time

    Join our client for a **thrilling** adventure where no two days are the same. As a Customer Operations Officer, you'll become an integral part of their team, contributing to their continuous expansion and innovation. **Job Title**: Customer Operations Officer **Duration**: 3 months (potential extension) **Location**: Gillman, SA **Start Date**:...

  • Customer Service Officer

    2 weeks ago

    Adelaide Region SA, Australia BGIS Full time

    **BGIS** - a global leader in real estate, supporting professional development opportunities and excellent company benefits with an exceptional employee recognition program is currently experiencing strong company growth and require a **Customer Service Officer** to join our existing team. - Permanent Full-Time| Excellent job security - A rewarding and...

  • Customer Service Officer

    14 hours ago

    Adelaide Region SA, Australia HAYS Full time

    Join this reputable manufacturer and distribution company and be part of their excellent customer service team **Your new company** This leading precious metal manufacturer and distributor is looking for a Customer Service Officer to join their team to deliver exceptional, efficient, and professional levels of customer service within their precious metals...

  • Customer Service Officer

    2 days ago

    Adelaide Region SA, Australia BGIS Full time

    **BGIS **we are a leading organization in Real Estate Services dedicated to delivering exceptional services to our clients. As we continue to grow, we are seeking a highly motivated and experienced **Customer Service Officer **to join our dynamic team. This is an excellent opportunity to contribute to our success and shape the development of our...

  • Customer Service Officer

    13 hours ago

    Adelaide Region SA, Australia HAYS Full time

    An excellent Customer Service Opportunity to work in the manufacturing industry. **Your new company** They are proud to be manufacturing in Australia and have a history within Australia. They are passionate about their commitment to safety, health and environmental sustainability making it integral to their business. **Your new role** Due to an expanding...

  • Customer Service Officers

    14 hours ago

    Adelaide Region SA, Australia Department of Employment and Workplace Relations Full time

    APS Level 3 - Adelaide, SA; Brisbane, QLD; Canberra, ACT; Newcastle, NSW; Perth, WA; Tonwnsville, QLD - $69,863 - $72,767 **About the Department of Employment and Workplace Relations** We enable access to quality skills, training and employment services to support Australians find secure work in fair, productive and safe workplaces - supporting individuals...

  • Customer Service and Admin Officer

    1 week ago

    Adelaide Region SA, Australia HAYS Full time

    A well-reputed company is seeking a casual Customer Service Officer to join their team **Your new company** This company is a dynamic and fast-paced organisation that specialises in manufacturing innovative products for domestic customers They believe in working along with clients to give their homes a complete makeover as required. **Your new...

  • Customer Service Officer

    6 days ago

    Adelaide Region SA, Australia BGIS Full time

    Reporting to the Operations Centre Team Manager, success in this role is measured by adherence to KPIs such as first call resolution, as well as maintaining compliance to safety, service obligations and quality. There are **two roles **available within the BGIS Operations Centre which is a 24/7 business, and as such the **roles will attract weekend and...

  • Customer Service Officer

    13 hours ago

    Adelaide Region SA, Australia BGIS Full time

    Reporting to the Operations Centre Team Manager, success in this role is measured by adherence to KPIs such as first call resolution, as well as maintaining compliance to safety, service obligations and quality. The **role **is available within the BGIS Operations Centre which is a 24/7 business, and as such the **role will attract weekend and public...