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Ict Systems Owner

2 weeks ago

Murarrie, Australia Goodstart Early Learning Full time

**Role**: ICT Systems Owner - Content Platforms

**Location**: Brisbane, Queensland

**Employment Type**: Permanent - Full Time

With 16,500 Goodstart team members across nearly 700 centres nurturing 70,000 children, we’re Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to improve the lives of Australia's children and their families. From our centre teams to our support teams, we work together to make a real difference for children in those crucial early years.

Our vision is for Australia’s children to have the best possible start in life.

Our purpose is for children to have the learning, development, and wellbeing outcomes they need for school and life, and we deliver this with our 4 guiding principles: Children are central to everything we do; Families are our primary Partners; Our people make the difference; Being a valued part of each community.

Safety and Reconciliation are present in who we are and what we do.

Our safety commitment is a shared understanding Safety starts with each of us - but at Goodstart it is more than that - being safe is who we are and what we do. Safety is part of being a Goodstarter.

Our vision for reconciliation is for Goodstarters to engage with reconciliation on both a personal and professional level, creating the conditions that support Aboriginal and Torres Strait Islander social justice, equality, and equity.

The ICT Systems Owner - Content Platforms is responsible for the support, operation and development of Content Management platforms within the overall Goodstart technical environment, with a focus on SharePoint and Microsoft Viva. This is a critical role and will provide technical leadership as Goodstart undertake significant work on our content platforms in order to make content and knowledge more accessible for our staff and easier to curate for our Expert Service teams. You will be able to influence and deliver a substantial change program centred on how our staff engage with our various content platforms.

**Your Impact**:
Support the product strategy and roadmap - provide technical advice to the Product Owner and business Stakeholders on product roadmaps, ensuring proposed developments balance the business and technical requirements
Support the management the product backlog - consult with the Product Owner and Vendors to identify the technical impacts of backlog items, estimate effort and complexity to implement. Assist the Product Owner with the prioritisation and scheduling of backlog items.
Implement changes and fixes - conduct analysis of changes to determine the implementation activities required. Manage the implementation of these changes through the Solution Development Lifecycle
Manage Technical Change - Ensure all changes to the content platforms performed by Goodstart and support vendors are delivered in accordance with the Goodstart IT Change Management process.
Successful vendor partnerships -build and maintain a framework for collaboration around product issues and enhancements. Goodstart are partnering extensively with Microsoft for the development of solutions in the Early Childhood Education and Care sector. This role will play a key part in this strategic partnership.
Centre Focused - Lead and drive a Centre focussed culture.

**What Goodstart can offer you**:
Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes

Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
Be a part of a team and work environment where everyone feels a sense of belonging, inclusion and purpose
Not-For-Profit Salary Packaging benefits which reduce your taxable income to increase take home pay
Access to discounted childcare (up to 15%)
Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
Discounted health care and access to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
Security and stability - as Australia’s largest provider of early learning and care and a not-for-profit social enterprise, we exist purely to improve the lives of Australia’s children and their families

**You’ll bring to the table**:
Hold a degree in either Information Technology or business/ equivalent work experience.
Have 5+ years’ experience implementing, supporting and improving SharePoint Online.
Experience implementing and supporting Microsoft Viva product and web content management platforms.
ITIL v4 Certificate is desirable.
Experience with web content management systems, particularly Kentico would be beneficial, though not essential.
AGILE solutions development certifications or experience - desirable.

How to apply

Supporting our people and protecting our chil