Client Scheduling Officer

14 hours ago

Kenmore, Australia Churches of Christ Full time

**Churches of Christ, Operations Support Team, Kenmore**

**Client Scheduling Officer**

**Permanent, Full-time Opportunity**

**About us**

Churches of Christ has been there for thousands of Australians who've needed our compassion and care for 140 years. Our team of 4000 is helping to build communities across Queensland where people are enabled to live hope-filled, meaningful lives.

**Our Employee Benefits**

Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career.

We also offer:

- 5 weeks annual leave;
- Salary-packaging benefits of up to $15900 to boost take home pay;
- Upskilling and career progression available;
- Friendly and supportive team.

As a not-for-profit entity, our employees can package up to **$18,549 p.a**. of their taxable income before your income tax is calculated. Up to **$15,900 p.a.** on every day expenses (such as mortgage payments, rent, groceries, bills and insurance) plus up to **$2,649 p.a.** on meal/entertainment benefits.
- For more information on salary sacrifice and what that might look like for you, _Click here._

**About the role**

The Client Scheduling Officer is responsible for scheduling the provision of care and contractor services to our Home Care Clients. This role will be based at Kenmore.

Scheduling tasks include but are not limited to:

- Client and staff scheduling within enterprise agreement and staff contractual conditions in consultation with Care Managers and Service Managers;
- Triage enquiries and respond to unscheduled changes and service delivery requirements;
- Coordinate the allocation of fleet vehicles as required;
- Maintain client and employee relationships in a call centre environment;
- Building relationships and supporting the consistency of processes across our Home Care sites.

At the end of each day you will go home knowing that you are making a difference in the community helping to maintain our client's independence. Every day is different in a role that is both challenging and rewarding.

**About you**

Ideally your experience and qualifications include:

- A minimum Certificate IV in Business Administration or equivalent experience;
- Solid experience in computer systems and the Microsoft Office suite in particular excel and outlook;
- Solid experience in an administration/business support role in the community services environment (or similar);
- Experience in rostering and knowledge of Procura management will be highly regarded.

**To apply**

**Applications will be assessed as received

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