Reservations Sales Agent

3 days ago

Melbourne, Australia SOFITEL Full time

Reservations Sales Agents are responsible for assisting guests with reservation enquiries. To be successful in this role, you will have excellent attention to detail, effective communication skills, proven experience within a quality establishment and above all else, pride yourself on your ability to exceed both the guest expectations and hotel standards

KEY RESPONSIBILITIES
- Maintaining a thorough knowledge of all hotel facilities and promotions.
- Processing reservations and updating guest profiles
- Attending to guest's requests quickly and efficiently, constantly striving to provide total customer satisfaction

**Qualifications**
- Have a minimum 12 months experience in an administrative or front office role
- Be highly organised and able to effectively manage priorities
- Initiate contact and establish rapport easily
- Project a professional image at all times through personal presentation/interpersonal skills
- Handle tasks carefully and correctly
- Be a good team player; contribute to and assist co-workers

**Additional Information**
Benefits and Perks:
Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

**We offer our Heartists**:

- Build a career with the largest hotel group in the Pacific
- Central accessible location in Melbourne's CBD
- Laundered uniforms
- Complimentary hotel stay package for your work anniversary
- Worldwide employee and family and friends benefits at Accor Hotels

  • Reservations Agent

    7 days ago

    Melbourne, Australia Australian Venue Co. Full time

    **Job no**: 521710 **Work type**: Casual / Temp **Location**: Melbourne **Categories**: Sales Based out of our offices in Melbourne, we are looking for Reservations Agents to join the contact centre team on a casual basis. Our reservations agents assist customers in making reservations for various services across our venues. You will provide excellent...

  • Reservations Agent

    1 week ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23090400 **Job Category** Reservations **Location** W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation...

  • Reservations Agent

    1 week ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23072569 **Job Category** Reservations **Location** AC Hotel Melbourne Southbank, 201 Normanby Road Southbank, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Reporting directly to the Cluster Reservations Manager, we are looking for an experienced and...

  • Reservations Agent

    1 week ago

    Melbourne, Victoria, Australia Kickon Group Full time $104,000 - $130,878 per year

    Tired of late nights, but still want to be a part of the Melbourne hospo scene?Kickon Group is a growing hospitality group with a number of iconic, award winning venues across both Victoria and Queensland. We are passionate about our people and invest heavily in opportunities for career growth, leadership training and creating an environment to be...

  • Reservations Agent

    2 weeks ago

    Melbourne, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**25124029 **Job Category**Reservations **Location**Melbourne Marriott Hotel, Corner Exhibition & Lonsdale Streets, Melbourne, Victoria, Australia, 3000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax,...

  • Reservations Agent

    1 week ago

    Melbourne, Victoria, Australia Pan Pacific Melbourne Full time $60,000 - $80,000 per year

    Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. We provide gracious and dependable hospitality, across our two internationally renowned brands, PARKROYAL and Pan Pacific.The RoleBased at the award winning 5-star Pan Pacific Melbourne (in the heart of South...

  • Cluster Reservations Agent

    2 weeks ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 22187964 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Come and join the team at The Westin Melbourne!** At Westin, we are committed to empowering the well-being of...

  • Cluster Reservations Agent

    1 day ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23002314 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Sales Agent

    5 days ago

    Melbourne, Victoria, Australia Frog Property Sales & Management Full time $60,000 - $120,000 per year

    We are Frog Property Sales & Management, an independent agency looking to grow our teamThis role will suit an experienced agent who can work autonomously and wants to realise their full earning potential.Why join Frog?Unrestricted by franchise boundariesBase out of our modern beachside office, or from homeWe pay high commission splits due to low...

  • Guest Services Agent

    3 days ago

    Melbourne, Australia SOFITEL Full time

    Company Description A fabulous opportunity exists at Sofitel Melbourne On Collins to join our Reservations Team. As the first port of call, you play an instrumental part in creating the everlasting first impressions of our guests, while delivering seamless experiences and exceeding expectations to make our guests stay fabulous. If this sounds like you,...