Customer Service Representative

2 weeks ago

Melbourne, Australia Clemenger Group Ltd Retail Services Full time

**About the Opportunity**

We are searching for a confident and energetic casual **Customer Service Representative to** join our Customer Experience team based in our **Melbourne Office.**

You will be joining a close knit team that support and work closely where there is never a dull moment.

The role is offering up to **24 hours **per week Mon - Fri, plus the occasional Saturday availability is required. A competitive hourly rate of **$29.68** per hour is on offer.

**Roles and Responsibilities**:

- Day to day management of Mystery Shopping and Auditing Jobs nationally
- Assigning/allocating Mystery Shopping and Auditing jobs based on strict predefined parameters to ensure quality and 100% completion within client deadlines
- Managing field team enquiries in relation to mystery shops and system troubleshooting.

**Essential criteria**:

- Must be able to work under pressure with tight deadlines
- Outgoing and energetic personality that connects immediately with people
- Resilient and persistent with a positive attitude
- Strong communication skills, both written and verbal
- Basic to intermediate Excel skills
- Previous experience in retail or in a call centre or ordering systems environment is desired
- Must be willing to work occasional weekends

**What's Next?**

**CGL - Retail Services** is the retail marketing division of the Clemenger Group. With our two market-leading brands, **Creative Activation** and **Clemenger Field Marketing**, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.

**Creative Activation** are the number one retail partner in Australia and New Zealand for Merchandisers, Sales Teams, Brand Ambassadors, Mystery Shoppers and Auditors.

**Job Type**: Casual

**Salary**: $29.00 - $30.00 per hour

Schedule:

- Day shift
- Flexible hours

Work Location: In person

  • Customer Service Representative

    9 hours ago

    Melbourne, Victoria, Australia beBeeService Full time

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative.This role is perfect for someone who enjoys interacting with customers and providing exceptional service in a fast-paced environment.You will be responsible for ensuring that every customer has a positive...

  • Customer Service Representative

    23 hours ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $90,000

    Job Opportunity for Customer Service RepresentativeWe are seeking a professional and empathetic individual to represent our organization in delivering services and support to the community. This role involves responding to customer inquiries via telephone and email, requiring effective communication skills and a strong ability to handle diverse...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $40,000 - $60,000

    Customer Service RepresentativeOfficeworks is seeking passionate customer service representatives to join our team. As a key member of our sales floor, you will provide expert advice to customers and deliver exceptional service in a fast-paced retail environment.Key Responsibilities:Provide outstanding customer service by responding to customer inquiries and...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeeService Full time $60,000 - $80,000

    Customer Service RepresentativeWe are seeking a dedicated and empathetic Customer Service Representative to provide exceptional service to our residents. As a key member of our team, you will be responsible for delivering a positive dining experience that exceeds our residents' expectations. About the RolePromote a restaurant-style dining atmosphere and high...

  • Customer Service Representative

    4 days ago

    Melbourne, Australia The Services Company Full time

    Leading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service Representative to join their fast paced, fun, collaborative and close knit team. Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Australia The Services Company Full time

    Leading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service representative to join their fast paced, fun, collaborative and close knit team. Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the...

  • Customer Service Representative

    6 days ago

    Melbourne, Australia Eightcap Pty Ltd Full time

    Customer Service Representative Position title: Customer Service Representative Department: Customer Service - CN Desk Location: Rialto South Tower, 525 Collins Street, Melbourne VIC 3000 Reports to: Customer Service Manager Company Overview Eightcap is a dynamic online trading provider focused on delivering great trading tools and pro trading insight...

  • Customer Service Representative

    3 weeks ago

    Melbourne, Victoria, Australia Segen Full time

    Join to apply for the Customer Service Representative role at Segen1 day ago Be among the first 25 applicantsJoin to apply for the Customer Service Representative role at SegenGet AI-powered advice on this job and more exclusive features.We are growing the team Newly created opportunity to join this growing customer service teamJoin a rapidly growing food...

  • Customer Service Representative

    1 week ago

    Melbourne, Australia Prowell Group Full time

    **Multiple Financial Sector Roles** Our client is a leading financial services company who is looking to fill an Account Executive and multiple Customer service positions. They are offer experience and innovative financial solutions with a strong presence in the Australian market and committed to delivering excellence to ensure our clients' financial needs...

  • Customer Service Representative

    2 weeks ago

    Melbourne, Victoria, Australia Scape Australia Full time

    Join to apply for the Customer Service Representative - EOI role at Scape AustraliaJoin to apply for the Customer Service Representative - EOI role at Scape AustraliaGet AI-powered advice on this job and more exclusive features.THE IDEAL CANDIDATEAre you a passionate Customer Service Representative looking to join a team of legends? If you love a role filled...