V- Corps Administrator of Volunteers

Start your mission volunteer experience with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your skills and expertise to make a real difference in the lives of people who need help most.

The Corps Administrator of Volunteers role provides operational support through administration services as required. This role also ensures volunteers are appropriately recruited, checked, engaged and retained and appropriate databases are up-to-date.

Key Tasks

Key Activities & Responsibilities

Undertake Administrative Functions
- Undertake general office duties including data entry and photocopying of documents.
- Typing of documents, preparing spreadsheets, retrieving information and data using current computer packages.
- Provide coordination and assistance for local volunteers, including recruitment, checking, induction and retention in coordination with the Manager, and relevant paperwork and databases are kept up-to-date. Support the Manager in choosing the correct start date for each volunteer.
- Assisting site Manager/Supervisor with other tasks as directed.
- Confidentiality of information is maintained.

Provide Quality Customer Service
- Maintain professionalism at all times, conducting oneself with integrity and respecting personal privacy and confidentiality.
- Work within the boundaries of delegated authority and refer other enquiries to the supervisor.
- Follow due process and carry out all tasks with a high degree of attention to detail.
- Learn from examples and experiences to ensure improved work efficiency and effectiveness
- Provide feedback on better ways of working and opportunities for improvement.

Work within TSA policy
- Reflect TSA mission, vision and values following all policies, procedures and guidelines
- Work within all TSA work health and safety policies and procedures to minimise risk to self and others, reporting any concerns in a timely manner.
- All volunteers are to be mindful of their own health and to take care of the health and safety of others.

Required For The Position
- Complete The Salvation Army (TSA) Mission Volunteer registration, induction and training - TSA is a ChildSafe workplace.
- Integrity checks as required for the role.
- Experience in administration, use of Microsoft Word and Excel and customer service.
- Confident technology user and comfortable learning new systems
- Good communication skills, both written and verbal.
- Identifies and follows safe work practices to perform all duties in a safe manner, ensuring the safety and well-being of self and others.

Desirable For The Position
- Commitment to completing work activities effectively, in a timely manner and with due accountability
- Demonstrated integrity and professionalism and the ability to work in an honest and ethical way
- Recognises and respects the rights and beliefs of others in a non-judgmental way.
- Connects positively with colleagues and partners within and outside TSA.
- Works as a supportive and cooperative team member, shares information and acknowledges the contribution and support of others.
- Supports and acts in compliance with the records, information and knowledge management requirements
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. _
- Additionally, certain volunteer roles may require a National Police Check._