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Quality and Compliance Officer

2 weeks ago

Daleys Point, Australia Dovida Full time

**ABOUT US**

At Dovida, we truly see people for who they are and honour their stories. Our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do. As a Dovida caregiver, you’ll have the power to bring joy, connection, and support to someone’s life. You’ll be there to help with their needs, celebrate their uniqueness, and brighten their days. This is work with a purpose, where who you are is at the heart of care.

**About this opportunity**

The Quality and Compliance Officer is a crucial role, empowering our business by providing clinical oversight to remain compliant within Aged Care Clinical Governance and Compliance and ensuring we can provide the best care, the right way, to our clients.

This is a wonderful opportunity for someone with a clinical/nursing background who will be responsible for directing, implementing, and refining the quality standards. This role is will support our teams across Central Coast & Newcastle and would spend time between our offices in Belmont and Daley’s Point.

**Why join us?**
- Flexible work arrangements including work from home - your day, your way
- Choice of location - 2 office locations, whichever suits your preference and your schedule:

- Squeezed between Coles and Woolworths in the bustling Belmont CBD, 300m from the shores of Lake Macquarie
- The picturesque Daley’s Point, surrounded by stunning beaches and scenery
- A purposeful role where you can make a positive difference in the lives of seniors and their families.

**Key Responsibilities**
- Manage the internal and external auditing, self-assessment and file audit processes relating to Approved Service Provider and accreditation, ISO accreditation and the Aged Care Quality Standards and Reforms
- Work with the Leadership Team to identify compliance gaps or areas of the business that need improvement to ensure compliance
- Review complex clients care plans and provide clinical oversight on their needs as required
- Managing quality and compliance processes including incident management, monitoring feedback/trends and looking at process improvement

**About you**
- Clinical qualification / Registered Nurse
- Experience in a Quality, Risk or Auditor role
- An understanding of Quality Management Systems, auditing processes, risk mitigation and Workplace Health and Safety.
- Experience in the Aged Care industry and understanding of relevant Aged Care Standards
- Strong organisational skills, time management skills and a competency with computers or technology
- Willingness and ability to travel between Daley’s Point and Belmont when required, including for client visits/reviews with the Care Management team

**Australian work rights**

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

**How do I apply?**

Please submit your resume and a cover letter detailing your suitability for this role.