Client Office Coordinator

1 week ago


Daleys Point, Australia Home Instead Full time

**We are a leading global brand.**

Home Instead help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our clients’ needs and are committed to addressing the individual and national challenges of Australia’s ageing population. Established in 1994, Home Instead now provides care across a network of over 1200 offices around the world.

In Australia, at Home Instead our national network of offices are committed to changing the face of ageing by enhancing the lives of ageing adults and their families. To us, it’s personal.

**About this opportunity**

Home Instead is seeking an enthusiastic Client and Office Co-Ordinator to join our growing Client Excellence team in a full-time role based at our beautifully located Daley’s Point office.

The** Client and Office Coordinator** is responsible for providing support to the Client Care Team to ensure highest quality service to clients. As a skilled administrator with outstanding attention to detail the Client Care Coordinator will be an open and clear communicator with an emphasis on creating extraordinary relationships.

**Why Join Us?**
- Birthday Day Off
- Annual appreciation awards
- On site Parking
- Flexible Working Arrangements
- Monthly Social Events
- A rewarding career where you can make a positive difference in the lives of seniors and their families.

**Key Responsibilities**:

- Answering each incoming call in a friendly, professional, and knowledgeable manner
- Fielding new client and CAREGiver enquiries over the phone
- Co-ordinating and setting up client details after hand over from the Care Manager
- Reviewing and updating client information following client reviews
- Reviewing and auditing client information as per policy and guidelines
- Providing administrative support to the office team
- Monitoring, mediating, managing and ensuring a record is maintained of all interactions with clients/client families and CAREGivers

**About you**
- Be able to build strong relationships and rapport with our internal team and clients and always deliver exceptional customer service.
- Be able to learn technologies quickly to interpret and analyze data.
- Have previous experience in a high-volume Administration role / Client Care Co-Ordinator (desirable)
- Have strong administration, communication, problem solving, time management and conflict resolution skills.
- Be flexible, adaptable, and able to remain calm under pressure to think on your feet with shifting priorities in an ever-changing environment.


  • Care Manager

    1 week ago


    Daleys Point, Australia Home Instead Full time

    **We are a leading global brand.** Home Instead help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our clients’ needs and are committed to addressing the individual and national challenges of Australia’s ageing population....

  • Care Manager

    2 days ago


    Daleys Point, Australia Home Instead Full time

    **We are a leading global brand.** Home Instead help with a range of personal and lifestyle needs while providing welcome companionship. We take personal responsibility for providing the best in-home care and support to meet our clients’ needs and are committed to addressing the individual and national challenges of Australia’s ageing population....

  • Scheduler

    2 weeks ago


    Daleys Point, Australia Dovida Full time

    **ABOUT US** Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings. At Dovida, our mission is to support, empower, and uplift individuals...


  • Daleys Point, Australia Dovida Full time

    **ABOUT US** Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings. At Dovida, our mission is to support, empower, and uplift individuals...

  • Quality Officer

    1 week ago


    Daleys Point, Australia Dovida Full time

    **About this opportunity** At Dovida, we believe that quality care starts with quality people. As our Quality Officer, you will play a key role in supporting our **Newcastle & Central Coast** team based out of either our **Belmont** or **Daley's Point**office to ensure we continue to meet and exceed our business objectives and remain compliant with ISO...

  • Care Advisor

    1 week ago


    Daleys Point, Australia Dovida Full time

    **About this opportunity** Are you highly organised, people-focused, and ready to make a real impact? We’re looking for a dedicated **Care Advisor** to join our team in our **Daley's Point** where you will be responsible for networking in the **Central Coast**community focusing on our Referral Partner Network to generate service enquiries and attending...


  • Potts Point, Australia Reliant Health Care Full time

    **Client Support Coordinator - Full time** **Reliant Healthcare**is proudly accredited by the Australian Council on Healthcare Standards (ACHS), and we deliver a range of high quality Care and Case management services to our clients. We are looking for a highly experienced Client Support Coordinator who can deliver the highest standard of Care and support...

  • Terminal Manager

    18 hours ago


    Daleys Point, Australia Trinity Industries Full time

    **RSI**, recently acquired by **Trinity Industries, Inc** is hiring a **Terminal Manager** for our **Rochester, NY** location. Our products are an integral part of the supply chain that helps fuel our lives and our economy. Over the last 85 years, Trinity Industries has grown to over 6,000 employees strong with the common purpose of Delivering Goods, For...


  • Daleys Point, Australia Home Instead Full time

    Home Instead is a leading provider of high-quality, relationship-based in-home care for ageing adults. We help with a range of personal and lifestyle needs while providing welcome companionship for ageing adults. **About the role**: We are currently hiring passionate and caring CAREGivers to join our Home Instead family! As a CAREGiver you will be part of a...


  • Battery Point, Australia IPAR Full time

    **Company Description**: - mlcoa is the largest provider of independent medical assessments with many years of experience and a diverse choice of medical experts that assist in the management of workers' compensation, motor vehicle personal injury or public liability claims. We are seeking an enthusiastic and driven individual customer service and...