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Patron Service Staff to Deliver Exceptional Experiences at The Formula 1 Australian Grand Prix 2025

2 weeks ago

Melbourne, Australia Spark Event Group Full time

**Deliver Exceptional Experiences at the Formula 1 Australian Grand Prix 2025**

Spark Event Group is seeking experienced Patron Service staff to play a vital role in creating unforgettable moments at one of the world’s most prestigious events. The Formula 1 Australian Grand Prix isn’t just a race, it’s a celebration of world-class entertainment and hospitality and we need your help to make it extraordinary.

If you excel in delivering outstanding customer service, enjoy connecting with people and thrive in fast-paced environments, this opportunity is for you

If you require adjustments during the recruitment, interview process or in the workplace, we are happy to accommodate your needs to ensure a positive experience. We believe that diversity strengthens our team, enhances our events and creates a welcoming environment for everyone.

**Your Role**
- Welcome patrons with a warm, engaging and positive attitude upon arrival.
- Ticket management by checking and validating tickets, ensuring patrons are directed seamlessly to their allocated areas.
- Patron assistance by providing event information, directions and support to enhance the overall experience.
- Crowd guidance by monitoring and assisting with crowd flow to ensure the event runs smoothly and safely.
- Problem solving by addressing patron inquiries or issues promptly, escalating when necessary.
- Safely guide cars into designated parking areas with clear and concise directions.
- Help maintain a clean, professional and vibrant event environment.
- You will be a key part of delivering the high standards expected at this iconic event.

**What you'll need to succeed**
- Exceptional Communication Skills and Experience.
- Professional Presentation
- Team Spirit with proactive and reliable work ethic, working collaboratively with the event team.
- Quick Thinking
- **Availability**: To attend a face-to-face briefing session, complete online training, and be available for a minimum of three event days (Friday 14th March - Sunday 16th March 2025).
- Some roles may require availability for all four event days (Thursday 13th March - Sunday 16th March 2025).

**How to Apply**:
**Job Type**: Casual

Pay: $30.13 - $42.18 per hour

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Shift work

Application Question(s):

- Are you available to work on all 4 days of the event - 13th to 16th March?

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 13/03/2025