Case Worker

2 weeks ago

Brisbane, Australia Mission Australia Full time

Permanent | Full Time
- Salary: $90K + Super + Salary Packaging
- Location: Inala QLD 4077
- Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.

Your Opportunity

Are you passionate about making a lasting impact on people’s lives? Join our Immediate Housing Response (IHR) service, where early intervention is key. We work with singles, couples, and young families experiencing or at risk of homelessness, helping them transition to long-term secure housing and build the skills needed to sustain their tenancies and avoid future housing stress.

We are looking for a dedicated and compassionate professional to join our team. You’ll play a vital role in supporting clients through their housing journey while collaborating with a range of services to deliver meaningful, lasting outcomes.

Your key responsibilities will be to:

- Support clients transitioning from crisis or homelessness to stable housing.
- Develop tailored support plans and coordinate referrals.
- Assist clients in moving towards independence or ongoing services.
- Facilitate group case sessions and programs as needed.
- Build strong relationships with external service providers.
- Complete administrative tasks to support service delivery

Requirements for Success
- Tertiary qualification (e.g., Social Work, Psychology, Community Services) and at least 1 year of relevant experience.
- Experience in case management, crisis support, referrals, and advocacy.
- Professional boundaries and ethical practice.
- Strong communication and engagement skills.
- Good time management and organizational skills.
- Resilience, self-awareness, and commitment to personal development.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits
- Rewarding work - every day you know you’re making a real difference
- Not-for-profit salary packaging, reducing your tax
- Opportunity to purchase additional annual leave
- Free external, confidential counselling
- Volunteering opportunities
- Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

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