
National Service Manager
4 days ago
Full-time permanent role
- Immediate start
- Global manufacturer
**About the Company**
Our client is one of Australia's leading manufacturers of machinery products that serves the construction and mining industries. Based at the North end of the Gold Coast, it has a global presence with facilities throughout America and Europe.
**About the role - National Service Manager**
We are seeking a highly motivated and experienced National Service Manager to provide leadership and direction to multiple facilities throughout Australia ensuring consistent service provision across all sites. With each site Service Manager reporting into you, your role will be to standardise processes to ensure all operations are carried out in a timely manner, daily service schedules are well planned, complaints are properly investigated, and problems are resolved. Reporting into the CEO, you will manage the service teams, develop and implement service strategies, drive sales and maximise customer satisfaction.
**Duties**
- Manage the service team, including hiring, training, and performance management
- Develop and implement service strategies and programs to increase customer satisfaction and loyalty
- Establish and maintain relationships with customers, vendors, and other stakeholders to ensure the delivery of high-quality service
- Develop and manage service budgets and forecasts
- Ensure compliance with safety regulations and standards
- Monitor and report on key performance indicators related to service operations
- Drive sales at each facility
**Skills & Experience Required**
- 3+ years of experience in service management, preferably in the manufacturing or engineering environments
- Strong leadership and team management skills that unites and motivates the teams across all sites
- A strong customer-focused background
- Experience working in a sales environment
- Ability to work in a fast-paced environment and manage multiple priorities
- Experience with budgeting, and forecasting
**On Offer**
There is a competitive salary package on offer, with comprehensive benefits, and opportunities for professional growth and development. If you are a highly motivated and experienced service manager with a passion for delivering high-quality service and building strong customer relationships, we encourage you to apply.
- Full-time permanent role
- Immediate start
- Salary - $100k to $110k plus super
- Global manufacturer
**Workforce Success**
**Matthew Newton**
**Recruitment Consultant - Permanent**
**Workforce Success**
**0472 648 274
-
National Pallet Manager
1 week ago
Stapylton, Queensland, Australia Nu-Pure Beverages Full time $80,000 - $120,000 per yearWe are seeking a skilled and hands-on National Pallet Manager to join our Logistics team at our Corporate Head Office based in Stapylton. This full-time role plays a critical part in ensuring the accurate and efficient control of pooled equipment (CHEP, Loscam) across the national supply chain. You'll lead pallet management operations and contribute to...
-
Distribution Centre Manager
2 days ago
Stapylton, Queensland, Australia National Tiles Full time $90,000 - $120,000 per yearWe have an exciting opportunity for aproactiveand experiencedindividual to oversee the operations of ourStapylton Distribution CentreThe Opportunity**Monday-Friday: 42.5 hours per weekBase + Super & BenefitsAs theDistribution Centre Manager**, you will be responsible for the distribution centre's successful operation by managing your team, ensuring customer...
-
Commercial Cleaner
4 days ago
Stapylton, Queensland, Australia Advanced National Services Full time $45,000 - $60,000 per yearAbout the roleThis is an exciting opportunity to join The Advanced Group as the Commercial Housekeeper of our national office in Stapylton. As our housekeeper, you will be responsible for providing high-quality cleaning throughout our new property, ensuring a clean, safe and welcoming environment.What you'll be doingDaily cleaning and maintenance of our...
-
Customer Service Coordinator
2 weeks ago
Stapylton, Australia Civilmart and IPA Group Full time**Introduction**: Civilmart is an Australian owned national manufacturer of civil concrete products supplying to sectors such as residential development, local governments, water authorities, civil infrastructure, irrigation, the plumbing, and drainage market. We are renowned for being one of the largest producers of precast concrete in Australia! With our...
-
Account Manager
6 days ago
Stapylton, Australia Pro-Pac Group Full timeCompany Description An opportunity exists to join one of Australia's fastest growing general packaging supply companies. PPG is a national company with a reputation for delivering excellent service, support and knowledge within the industry. We pride ourselves on our work environment and down to earth team and management. **Industrial Packaging** Our...
-
Sales Manager
9 hours ago
Stapylton, Australia Adbri Masonry Full time**The role** As the **SEQ (Southeast Queensland) Sales Manager**, based in **Stapylton, **you will be responsible for high performance standards, driving accountability and results, while ensuring you help nurture a culture of collaboration and clear communication. Working within established guidelines and support from the National Marketing team, you'll...
-
Commercial Manager
2 weeks ago
Stapylton, Australia JELD-WEN Full time**About our Organisation** The JELD-WEN group of companies includes iconic brands A&L Windows & Doors, Aneeta Window Systems, Breezway louvres, Corinthian Doors, JELD-WEN Glass, Kolder Shower Screen & Wardrobes, Regency Shower Screens & Robes, Stegbar Windows & Doors, Trend Windows & Doors and William Russell Doors. We are a leading international building...
-
Customer Service Coordinator
2 weeks ago
Stapylton, Australia Coates Full time**About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...
-
Customer Service Coordinator
2 weeks ago
Stapylton, Australia Coates Full time**About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...
-
Automatic Door/service Technician
1 week ago
Stapylton, Australia Hold Fast Industries Full time**Key Responsibilities**: - Repair and maintain various door systems. - Liaise with customers regarding repairs and Preventative Maintenance Schedules. - Maintain accurate documentation. - Follow company policies and procedures. - Complete company documentation through SimPro. - Provide technical advice and support where needed. Repair and maintain various...