
National Service Manager
3 days ago
Full-time permanent role
- Immediate start
- Global manufacturer
**About the Company**
Our client is one of Australia's leading manufacturers of machinery products that serves the construction and mining industries. Based at the North end of the Gold Coast, it has a global presence with facilities throughout America and Europe.
**About the role - National Service Manager**
We are seeking a highly motivated and experienced National Service Manager to provide leadership and direction to multiple facilities throughout Australia ensuring consistent service provision across all sites. With each site Service Manager reporting into you, your role will be to standardise processes to ensure all operations are carried out in a timely manner, daily service schedules are well planned, complaints are properly investigated, and problems are resolved. Reporting into the CEO, you will manage the service teams, develop and implement service strategies, drive sales and maximise customer satisfaction.
**Duties**
- Manage the service team, including hiring, training, and performance management
- Develop and implement service strategies and programs to increase customer satisfaction and loyalty
- Establish and maintain relationships with customers, vendors, and other stakeholders to ensure the delivery of high-quality service
- Develop and manage service budgets and forecasts
- Ensure compliance with safety regulations and standards
- Monitor and report on key performance indicators related to service operations
- Drive sales at each facility
**Skills & Experience Required**
- 3+ years of experience in service management, preferably in the manufacturing or engineering environments
- Strong leadership and team management skills that unites and motivates the teams across all sites
- A strong customer-focused background
- Experience working in a sales environment
- Ability to work in a fast-paced environment and manage multiple priorities
- Experience with budgeting, and forecasting
**On Offer**
There is a competitive salary package on offer, with comprehensive benefits, and opportunities for professional growth and development. If you are a highly motivated and experienced service manager with a passion for delivering high-quality service and building strong customer relationships, we encourage you to apply.
- Full-time permanent role
- Immediate start
- Salary - $100k to $110k plus super
- Global manufacturer
**Workforce Success**
**Matthew Newton**
**Recruitment Consultant - Permanent**
**Workforce Success**
**0472 648 274
-
National Pallet Manager
12 hours ago
Stapylton, Queensland, Australia Nu-Pure Beverages Full time $90,000 - $120,000 per yearWe are seeking a skilled and hands-on National Pallet Manager to join our Logistics team at our Corporate Head Office based in Stapylton. This full-time role plays a critical part in ensuring the accurate and efficient control of pooled equipment (CHEP, Loscam) across the national supply chain. You'll lead pallet management operations and contribute to...
-
Customer Service Manager
1 week ago
Stapylton, Australia JELD-WEN Full time**About our Organisation** The JELD-WEN group of companies includes iconic brands A&L Windows & Doors, Aneeta Window Systems, Breezway louvres, Corinthian Doors, JELD-WEN Glass, Kolder Shower Screen & Wardrobes, Regency Shower Screens & Robes, Stegbar Windows & Doors, Trend Windows & Doors and William Russell Doors. We are a leading international building...
-
Customer Service Coordinator
1 week ago
Stapylton, Australia Civilmart and IPA Group Full time**Introduction**: Civilmart is an Australian owned national manufacturer of civil concrete products supplying to sectors such as residential development, local governments, water authorities, civil infrastructure, irrigation, the plumbing, and drainage market. We are renowned for being one of the largest producers of precast concrete in Australia! With our...
-
Account Manager
5 days ago
Stapylton, Australia Pro-Pac Group Full timeCompany Description An opportunity exists to join one of Australia's fastest growing general packaging supply companies. PPG is a national company with a reputation for delivering excellent service, support and knowledge within the industry. We pride ourselves on our work environment and down to earth team and management. **Industrial Packaging** Our...
-
Account Manager
3 days ago
Stapylton, Australia Pro-Pac Group Full timeCompany Description An opportunity exists to join one of Australia's fastest growing general packaging supply companies. PPG is a national company with a reputation for delivering excellent service, support and knowledge within the industry. We pride ourselves on our work environment and down to earth team and management. **Industrial Packaging** Our...
-
General Manager
3 days ago
Stapylton, Australia JELD-WEN Full time**The Opportunity**: Reporting to the Group General Manager - Showers, an opportunity has become available for the newly created role of **General Manager, Showers**. You will manage, influence and lead the Showers business within the region, with 75+ employees, 3 sites (Yatala, Maroochydore, Coffs Harbour) + 3 showrooms. You will plan, implement, and...
-
Customer Service Coordinator
2 weeks ago
Stapylton, Australia Coates Full time**About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...
-
Customer Service Coordinator
1 week ago
Stapylton, Australia Coates Full time**About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...
-
Restoration & Insurance Claims Manager
5 days ago
Stapylton, Australia Rapid Restoration Australia Full time**Rapid Restoration** is a trusted name in the disaster recovery and insurance restoration industry, proudly servicing Queensland and New South Wales. We specialise in **water damage restoration, mould remediation, fire and smoke damage, flood recovery, and building make safes**—offering rapid, professional support to both insurers and their...
-
Program Manager
3 days ago
Stapylton, Australia Pipe Management Australia Full time**PMA is hiring fulltime Program Manager for Stormwater Solutions** - ** Great friendly team environment.**: - ** PMA is a growing company that is dedicated to a positive, energetic and safe work environment.**: - ** Professional growth and development opportunities.** **Our Company** Pipe Management Australia (PMA) is a prominent organization...