Service Desk Analyst
2 weeks ago
Department of Parliamentary Services
We have a Service Desk Analyst opportunity for a 12 month fixed-term to assist in providing level 1 and 2 IT support to our clients.
- PoV Grade 3, $74,580 - $82,571
About the role
Are you looking for a role where you can provide service desk support to a diverse client group including Members of Parliament? In this role you will maintain high levels of ownership throughout an incident lifecycle to satisfactory resolution.
You will develop and maintain effective working relationships with users by demonstrating a detailed understanding of their support requirements with a primary focus on the provision of excellent customer service.
About you
Why join us?
Your professional development is important to us, that's why we have a dedicated learning and development framework, along with leadership development programs and targeted in-house training.
When you excel at your work and initiate innovative solutions or go above and beyond to demonstrate our values, you will be recognised for your efforts through our reward and recognition program.
For more information about a career at Parliament visit our website.
How to apply
The process from here
Accessibility
Privacy Collection Notice
The Parliament of Victoria and the parliamentary departments are committed to protecting your privacy. We handle personal information in accordance with the Privacy and Data Protection Act 2014 (Vic) (PDP Act) and other relevant legislation.
COVID-19 compliance
-
Service Desk Analyst
4 days ago
Melbourne, Australia Service Stream Full timePrimary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a Service Desk Analyst to join Service Stream in our Collin Street, Melbourne Office About the Role Service Stream’s Service and Support Department are currently seeking a Service Desk Analyst to join our growing company. As a Service Desk Analyst you will...
-
Service Desk Analyst
6 days ago
Melbourne, Australia Technology People Australia Full timeService Desk Analyst - Contract - 6 Months - $300-400 Per Day My client is looking for a Service Desk Analyst to join a busy service desk. Key Skills: - Excellent communication experience - Service Now experience - Ability to have a high first fix rate - Must be able to demonstrate professionalism This role is 6 months and will be hybrid for the right...
-
Service Desk Analyst
6 days ago
Melbourne, Australia Fujitsu Full timeAbout the job Service Desk Analyst **Service Desk Analyst** **Melbourne location** **We Are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to...
-
Service Desk Analyst
1 week ago
Melbourne, Australia Fujitsu Full timeAbout the job Service Desk Analyst **Service Desk Analyst** **We Are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society...
-
Service Desk Analyst
7 days ago
Melbourne, Australia Granite Consulting Australia Full timeThe Service Desk Analyst will be providing 1st point of contact customer service and technical support to internal users and other IT staff. In this role you get to trouble shoot incidents and seek to provide solutions or escalate issues in an efficient and effective way. Essential: - Minimum of 2-3 years’ experience in an IT support/helpdesk/service...
-
Service Desk Analyst
7 days ago
Melbourne, Australia Granite Consulting Full timeAmazing culture - Melbourne based with some regional travel - Focus on high level stakeholder service The Service Desk Analyst will be providing 1st point of contact customer service and technical support to internal users and other IT staff. In this role you get to trouble shoot incidents and seek to provide solutions or escalate issues in an efficient...
-
IT Service Desk Analyst
4 days ago
Melbourne, Victoria, Australia beBee Careers Full timeIT Service Desk AnalystAbout the JobThe IT Service Desk Analyst will play a crucial role in providing exceptional on-site customer service and technical support to end-users. As the primary on-site contact point, you will ensure service excellence through on-site AV and technical support, troubleshooting, and active contribution to the operation and...
-
Service Desk Analyst
7 days ago
Melbourne, Australia Granite Consulting Full timeAmazing culture - Melbourne based with some regional travel - Focus on high level stakeholder service The Service Desk Analyst will be providing 1st point of contact customer service and technical support to internal users and other IT staff. In this role you get to trouble shoot incidents and seek to provide solutions or escalate issues in an efficient...
-
IT Service Desk Analyst
1 week ago
Melbourne, Australia MedHealth Full timeCompany Description The MedHealth Group is a purpose-built collection of industry leading health, medical and employment brands. Our unique and diverse capabilities come together to get the best possible health and employment outcomes for you and the people you support. We support whole populations to better outcomes, yet never lose sight of the individual...
-
Service Desk Analyst
16 minutes ago
Melbourne, Australia Optus Full time**Service Desk Analyst**: **Date**:13 Nov 2024 **Location**: Melbourne, Australia **Company**:Singtel Group **It starts with YES!** As a Service Desk Analyst (SDA) you’re required to act as a central point of contact providing assistance to Optus customers and enabling them to make effective use of their Optus products and services. You will be...
