Service Desk Analyst
1 week ago
Department of Parliamentary Services
We have a Service Desk Analyst opportunity for a 12 month fixed-term to assist in providing level 1 and 2 IT support to our clients.
- PoV Grade 3, $74,580 - $82,571
About the role
Are you looking for a role where you can provide service desk support to a diverse client group including Members of Parliament? In this role you will maintain high levels of ownership throughout an incident lifecycle to satisfactory resolution.
You will develop and maintain effective working relationships with users by demonstrating a detailed understanding of their support requirements with a primary focus on the provision of excellent customer service.
About you
Why join us?
Your professional development is important to us, that's why we have a dedicated learning and development framework, along with leadership development programs and targeted in-house training.
When you excel at your work and initiate innovative solutions or go above and beyond to demonstrate our values, you will be recognised for your efforts through our reward and recognition program.
For more information about a career at Parliament visit our website.
How to apply
The process from here
Accessibility
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The Parliament of Victoria and the parliamentary departments are committed to protecting your privacy. We handle personal information in accordance with the Privacy and Data Protection Act 2014 (Vic) (PDP Act) and other relevant legislation.
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