Fraud and Compliance Officer

**Position: Fraud and Compliance Officer**

**Location: 1/79 Hope Street South Brisbane Qld 4101**

**Company: SNIIP Ltd**
**Employment Type: Full-Time Permanent**

**Salary Range : $73,150 - $85,000**

**About Us**:
Developing a platform that empowers its users, brings value and ease to their lives, and streamlines the bill payment process.

Founded in 2013 by Damien Vasta, Brisbane-based Sniip is one of Queensland’s most highly regarded financial technology companies.

Originally offering a circular QR code on bills including Brisbane City Council, Queensland football legend and Sniip shareholder, Darren Lockyer became the face of the brand.

In 2019, Sniip partnered with BPAY to unlock payments to more than 60,000 BPAY Billers in Australia. In 2020, Sniip partnered with American Express. In 2023, Sniip launched its much-anticipated payments to a billers BSB & Account Number.

In its current form, Sniip is a mobile-based bill-payment service empowering both individuals and businesses to pay bills on their own terms, using any payment source. Sniip puts control back in the hands of users by allowing them to make payments their way, without needing to log into multiple banking platforms.

Our users truly lie in the centre of everything we do, from enabling all payment methods, to facilitating payments to all major service providers. We are passionate about providing individuals and businesses with freedom to take control of their finances, while enjoying the benefit of earning full reward points on their payments. With Sniip, paying bills is no longer a one-size-fits-all approach; it’s a personalised experience that empowers users to have complete freedom when paying both personal and business bills. We do one thing only - bill payments - but we do it well.

**Position Overview**:
We’re searching for a superstar **Fraud and Compliance Officer** to join our dynamic team.

Sitting within the Compliance and Fraud Department and reporting to the Chief Operating Officer, you'll be responsible for ensuring that fraud prevention and compliance stay airtight. You'll be tackling a wide range of tasks, from investigating fraudulent transactions to reconciling payments and reviewing new billers. No two days are the same at Sniip, and if you're looking for a role where you can make a real impact, this might be the perfect fit

**Key Responsibilities**:

- Lead Sniip’s day-to-day fraud management, including KYB (Know Your Business) for payee businesses
- Investigate and identify suspicious or fraudulent transactions
- Monitor fraud detection tools and respond to alerts in real time
- Conduct trend analysis, recommend and implement new fraud controls
- Reconcile transactions and payment flows with banking partners
- Review and assess new billers and flag any links to restricted or sensitive industries
- Vet KYC documentation, manage suspended transactions and investigate duplicate accounts
- Handle customer refunds and support compliance policy updates

**Requirements**:

- Degree in Accounting, Finance, Business, or other related field preferred
- Strong attention to detail and a knack for spotting red flags
- Effective problem-solving skills with a proactive mindset
- Strong written and verbal communication skills
- Well-organised with solid time management
- Tech-savvy and quick to learn new systems
- Experience in payments, fraud, or financial services (highly desirable)
- Familiarity with governance, risk, and compliance (GRC) frameworks is a bonus

**Benefits**:

- Competitive salary and performance-based bonuses.
- Professional growth opportunities.
- Collaborative and supportive work environment.

**Job Types**: Full-time, Permanent

Pay: $73,150.00 - $85,000.00 per year

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends
- Shift work

Ability to commute/relocate:

- South Brisbane, QLD 4101: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person