Fraud Assessor

**Job no**: 493455
**Work type**: Permanent - Full Time
**Location**: Brisbane CBD
**Categories**: Risk and Assurance

At WorkCover Queensland our vision is to be the best worker’s compensation insurer, to make a positive difference to people’s lives and to keep Queenslanders working. Our flexible work environment allows you to be your best every day and contribute to the big picture.

Our organisation is made up of individuals who collaborate and seek to engage others, working together as One Team. We embrace diversity and value people who bring personal energy and authenticity to everything they do. If you’re someone with a strong values-oriented compass and you want to achieve sustainable outcomes, you will find a great community at WorkCover_._

**You’ll contribute to**:

- Managing administration of WorkCover’s Public Interest Disclosure (PID) management system, including the whistleblowing service provider, administrative processes and supporting assessments.
- Managing CCC initial inquiries and reviews, supporting investigative processes through gathering of information and evidence for decision makers.
- Reviewing fraud referrals, triaging for appropriate action and making accurate and timely recommendations in accordance with legislative requirements, completing referral reports to oversight bodies as required.
- Working with operational areas to provide advice on fraud matters, training, and support on fraud-related processes, while liaising with various oversight agencies to ensure effective communication and collaboration.
- Developing, implementing and maintaining related registers, ensuring timely completion of referrals in line with legislative obligations, and collating and providing data on matters investigated for reporting to the Executive Leadership, Board, and Risk and Audit Committee.
- Reviewing and developing policies and frameworks aligned to industry best practice, including delegations management.

**A bit about you**:

- Demonstrates quick adaptability to new systems, processes and strong attention to detail. In addition, you will be adept at writing and reviewing policies aligned to industry best practice.
- Relevant investigation qualifications highly regarded, adheres to best practice standards, and possesses in-depth understanding of legislative obligations, particularly Public Interest Disclosures and CCC matters, compliance and risk management concepts.
- Excels in communication, stakeholder engagement, and fostering collaboration with oversight agencies and business units.
- Displays strategic thinking, contributes to process improvement, and works effectively within a team to achieve objectives.

**A bit about us**:
Working in a collaborative team environment within a supportive and engaged organisation, you’ll enjoy a hybrid work model, access to personalised learning and development opportunities and the holistic support of our health and wellbeing program. We offer industry competitive salaries, a generous superannuation scheme (including co-contribution) and study assistance. You can find out more about our Employee Benefits by visiting Working at WorkCover Qld.

**How do I apply?**

We are committed to finding amazing people to fill our vacancies but acknowledge that some standard recruitment processes do not always allow people, especially those from marginalised groups to shine. If there are any adjustments we can make or support we can offer in our recruitment process that will enable you to best present yourself and fully demonstrate your capability, please let us know how.

Pre-employment checks will be conducted on all prospective employees. This will include a Right to Work in Australia Check, Police Check, Education Check, Reference Check and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the _Information Privacy Act 2009 (Qld)._

WorkCover Queensland is committed to building a safe and respectful workplace, celebrating difference and where all of our people feel included. Through our Diversity Council Australia membership, Reflect Reconciliation Action Plan, Age and Work Strategy and profile as a Work180 Endorsed Employer for Women, we continue to strive to do better for all of our people, and the Queensland community.

Aboriginal and Torres Strait Islander people are encouraged to apply

**Advertised**: 09 Sep 2024 (9:00 AM) E. Australia Standard Time
**Applications close**: 23 Sep 2024 (10:00 AM) E. Australia Standard Time