Current jobs related to Inbound Customer Service - Fairfield - HR Ambassador

  • Inbound Customer Service

    2 weeks ago

    Fairfield, Australia HR Ambassador Full time

    **Immediate start**: - **Career development**: - **Supportive team environment** Our client is a nationally recognised household name that has been in the industry for 60 years. With over 50+ stores across Australia and New Zealand, our client is believed to be an expert in luxury furniture design. Due to rapid growth a new and exciting opportunity has...

  • Customer Service

    2 weeks ago

    Fairfield, Australia Jump Swim Schools Fairfield Full time

    Jump! was founded with the specific purpose: to create a better opportunity for babies, infants and children to learn to swim in a clean, modern and private indoor facility away from the crowds and distractions of the bigger learn to swim centres. Combine this with small class sizes, warm water and a teaching program supported by our 3 pillared teaching...

  • Customer Service and Sales Administrator

    2 weeks ago

    Fairfield Heights, Australia Super Star Removalist Full time

    We are seeking an experienced customer service rep who has sales experience in our small family business. The office is situated within a residential property, providing a unique and comfortable working environment that enhances creativity and collaboration. **About You** - Minimum 2 years Customer Service experience _preferred_ but not essential as...

  • Customer Service and Sales Administrator

    3 days ago

    Fairfield Heights, Australia Super Star Removalist Full time

    We are seeking an experienced customer service rep who has sales experience in our small family business. The office is situated within a residential property, providing a unique and comfortable working environment that enhances creativity and collaboration. **About You** - Minimum 2 years Customer Service experience _preferred_ but not essential as...

  • Food Service Team Member

    21 hours ago

    Fairfield, Australia KFC Fairfield Full time

    Food Service - Cooking the best chicken When you work in the kitchen at KFC, you'll have the satisfaction of knowing you're making the fresh, delicious food the whole country loves. Food service team members have: - positive attitudes - attention to detail - team spirit - good communication and interpersonal skills - reliability and transport to and from...

  • Customer Service Officer

    4 days ago

    Fairfield, Australia Hume Community Housing Full time

    **Customer Service Officer - Metro Sydney OR Regional** **ABOUT THE ROLE** Due to our continued growth, we have an exciting opportunity for a values aligned individual to join the team in the position of Customer Service Officer. The Customer Service Officer (CSO) is responsible for delivering a high quality customer experience to internal and external...

  • Service Coordinator

    1 week ago

    Fairfield, Australia Ripe Recruitment Full time

    Home appliances division - Service Coordinator - reputable organisation - Monday - Friday only ( NO WEEKENDS) **Company** For more than 60 years my client has delivered market-leading electrical motors & home appliances worldwide. There is now an urgent requirement for a service coordinator to work Monday - Friday 8:30am - 5pm **Position** The Service...

  • Customer Service Representative

    1 day ago

    Fairfield, Queensland, Australia beBee Careers Full time

    Job DescriptionThis is an exciting opportunity for a motivated and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Manage customer enquiries via phone, email, and other communication channels.Build and maintain strong relationships with customers through effective communication and problem-solving...

  • Customer Service Representative

    1 day ago

    Fairfield, Queensland, Australia beBee Careers Full time

    Job OverviewThis is a unique opportunity to join a dynamic team as a Customer Service Representative. The successful candidate will provide exceptional customer service and support to ensure timely delivery and order fulfillment.The ideal candidate will have experience in handling customer inquiries, processing orders, and maintaining organized filing...

  • Customer Service Supervisor

    3 weeks ago

    Fairfield, Queensland, Australia Alexander Appointments Full time

    Senior Recruitment Consultant | Accounting & Finance | Business Support SpecialistCustomer Service Supervisor$80,000 + Super + BonusHorsley Park locationAbout the CompanyOur client is a Global Leader within the Logistics Industry. Based in over 220 Countries, our client prides themselves on delivering a high-end service, specialising in supply chain and...

Inbound Customer Service

2 weeks ago

Fairfield, Australia HR Ambassador Full time

**Immediate start**:

- **Career development**:

- **Supportive team environment**

Our client is a nationally recognised household name that has been in the industry for 60 years. With over 50+ stores across Australia and New Zealand, our client is believed to be an expert in luxury furniture design.

Due to rapid growth a new and exciting opportunity has become available for an **Inbound/Outbound** **Customer Service Officer (Escalations) **to join their busy team in Wetherill Park on a fulltime permanent basis.

**Key Responsibilities;**
- Be the point of escalation for Customer Care team members to resolve issues as required to ensure customers’ issues are dealt with, completed & finalised in a timely manner.
- Complete escalated customer enquiries in line with SLA’s
- Raise claims against suppliers for replacement
- Ensure customer satisfaction by providing knowledgeable, courteous and helpful service.
- Liaise with other departments (eg Purchasing, Dispatch and Quality Control) to establish and maintain effective and relevant service support activities.
- Liaise and work with service technicians / contractors to ensure reports / outcomes are in line with expectations
- Assess severity of customer escalation issues with the appropriate sense of urgency

**About you;**
- Previous experience in a customer service role, ideally with escalations experience
- Demonstrated experience in working with customers to achieve outcomes
- Excellent communication skills
- Ability to work well under pressure
- Knowledge of the retail industry highly regarded

If you are looking for your next opportunity & enjoy customer service **APPLY now**

**Salary**: $50,000.00 - $55,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Fairfield NSW: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (preferred)

Work Authorisation:

- Australia (preferred)