Office Manager

**Introduction to CardioScan**

CardioScan is a global cardiac data and analysis company. We provide cardiac data and reporting to primary health practitioners in ten countries, including Australia, the US, the UK and across Asia.

We deploy cardiac equipment into the field, collect heart data and provide analysis to our customers with the upmost focus on accuracy, quality and speed. We want to put the right data in the hands of those who need to make the decision, in a time of need. What we do matters, and we strive to make a positive impact on the heart health of many by focusing on quality, accuracy and speed every time. We combine leading equipment with outstanding people and innovative software to ensure a focus on the customer and ultimately, their patient.

**About the role**

The Office Manager is the first point of contact for visitors and customers of CardioScan, and is responsible for managing front of office reception, including greeting guests, answering incoming calls, and responding to customer enquiries. In addition, the Office Manager will work with internal business units on a range of administrative activities and exciting projects and initiatives.

The Office Manager will work both independently and with team members to diligently plan, organise and carry out activities that will assist CardioScan to meet targets and provide an excellent level of customer service. This role is, in part, autonomous and will require comfortability in frontline decision-making and proactively improving process efficiencies to ensure the highest quality of service.

As we can accommodate flexibility around school days and hours (i.e. part-time 3-4 days per week), this role may suit a parent or return-to-work parent with office experience.

**Key responsibilities**

The role of Office Manager is to oversee and support all administrative duties in the office and ensure that operations are optimised. This role is an integral part of the team.

Key focus areas include:

- Greeting external visitors, customers, and couriers
- Responding to all incoming calls and communications, and managing front of office reception
- Liaising and coordinating with interstate and international offices
- Staff travel and accommodation arrangements
- Maintenance of office equipment, supplies and office facilities
- Assist with arrangements of internal meetings, external events, staff lunches and celebrations
- Supported by HR, assist in organising and coordinating exciting internal programs and initiatives
- Supported by HR, assume responsibility for ensuring adherence to company COVID Safe Plan and other Regulatory and Compliance related tasks
- Over-seeing and taking responsibility for CardioScan’s upcoming office renovation project
- Involvement in other ad hoc tasks and projects that will assist you in actively building your career with CardioScan

**About you**
- Experience working in an office management, administrative or customer service role
- Excellent collaboration skills with the ability to work effectively across different cultures to support CardioScan’s global team
- Excellent interpersonal skills with the ability to positively connect with and relate to people at all experience levels and backgrounds
- Excellent written and verbal communication skills
- Strong problem-solving and decision-making skills
- Strong computer skills and willingness to learn new technologies and software products
- Strong attention to detail, time management skills and ability to manage competing priorities
- Ability to independently manage and over-see projects and to proactively promote ways to improve process efficiencies
- Be a self-motivated individual with ability to effectively work autonomously with a hands-on approach to get the job done
- Positive ‘Can do’ attitude, a commitment to teamwork and enthusiasm to help others
- Enjoys a variety of tasks and is flexible and adaptive to changing workloads, deadlines, and developments
- Alignment (professional and personal) with CardioScan’s core values and expected behaviours

**Please note**: It is a requirement of this role to undertake an Australian Federal Police (AFP) National Police check prior to appointment. As a Healthcare company, it is also a requirement for all on-site employees of CardioScan to be fully vaccinated against COVID-19 and to provide evidence of having received three doses of a COVID-19 vaccine.

**Why work with us?**

Hearts are at the core of everything we do. Working with us provides an opportunity to be part of a fantastic team, in a supportive working environment, exposure to exciting emerging technologies. and focus on learning and development. It’s an exciting time to join our business and as it grows, so do the opportunities for personal and professional growth.

Our people are our priority, and we strive to create a workplace where people are respected, valued, and rewarded for their contributions. We focus on outcomes. We value flexibility a